Management Analyst

Summary

The Procurement Systems Management (PSM) office is seeking a highly organized, detail-oriented Management Analyst to support our acquisition team in delivering timely, compliant, and customer-focused service to VA's mission of caring for Veterans. In this role, you will provide day-to-day administrative and technical support for PSM, applying your working knowledge of VA procurement and use VA systems and tools to prepare, track, and maintain procurement system related files and records.

Duties

THIS IS NOT A REMOTE POSITION; YOU MUST BE IN COMPLIANCE WITH THE RETURN TO OFFICE (RTO) POLICY Major duties to include, but are not limited to: Meets with PSM leadership and staff on a regular basis to provide information and assistance, to resolve problems, and to identify ways to improve the quality and effectiveness of operational processes. Researches pertinent VA regulations and policies, as required. Implements new and revised policies, regulations, and procedures - noting effect on organization and communicating these effects to PSM leadership. Obtains appropriate information, and prepares and submits reports in a timely manner to meet operational deadlines. Plans and conducts studies of PSM business practices. Evaluates the effectiveness of policies, procedures, methods, systems, and operations within PSM. Organizes and delivers briefings to present findings and proposed improvement recommendations to PSM leadership and other personnel. Conducts special analyses and studies in support of the PSM front office and program managers for the core functional areas. Conducts research, prepares analyses, and recommends plans to bring projects to a successful conclusion. Plans and implements a wide variety of administrative and management activities in order to establish and improve management processes, which includes organizing and coordinating special projects, analyzing and proposing new and/or updated procedures, developing needs assessments, overseeing administrative workflow, and tracking of suspenses to ensure actions are completed within prescribed timeframes. Collects budget, personnel, and training data, and conducts appropriate statistical analyses of PSM performance. Reports findings, deficiencies, and recommended process changes to PSM leadership. Manages PSM SharePoint sites; creates new and maintains sites, as appropriate. Develops new or refines webpages to achieve and improve its effectiveness toward meeting PSM productivity and efficiency. Performs periodic reviews of SharePoint sites to ensure information remains up-to-date and accurate. Maintains knowledge of commonly used concepts, practices, and procedures related to developing intranet content to organize information in a logical and consistent fashion. Develops and implements PSM records management program for filing, protection, and retrieval of records. Writes, edits, and prepares a wide range of correspondence, briefing materials, and other documents. Monitors and tracks PSM suspense actions received through the enterprise electronic correspondence management system database (currently, the VA Integrated Enterprise Workflow Solution (VIEWS)). Work Schedule: Monday - Friday, 8AM-4:30PM Compressed/Flexible: Available Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in person work unless they have an approved exemption. Telework: Available, Ad-Hoc telework in accordance with agency policy. Virtual: This is not a virtual position. Position Description/PD#: PD00180A Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not Required Permanent Change of Station (PCS): Not Authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. As a condition of employment for accepting this position, you may be required to serve a one year probationary period or two year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your one year probationary period or two year trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to some former Federal employees applying for reinstatement, as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. See the Required Document section below for more information regarding the SF-50s needed to verify time-in-grade. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Administrative Operations and Program Support: Provide administrative and operational support for organizational programs and ensure timely completion of administrative actions in support of organizational objectives. Process Improvement: Analyze operational processes, identify areas for improvement, and resolve complex administrative issues. Develop or make recommendations that improve program effectiveness, efficiency, and/or customer service. Information Management and Collaboration Technology: Manage electronic information platforms, such as SharePoint and Microsoft Teams. Create, maintain, and organize sites, records, and resources. Research, Analysis, and Advisory Services: Research and interpret policies, regulations, and organizational guidance. Analyze information and stakeholder feedback to evaluate impacts to operations. Provide recommendations, reports, and responses to support informed decision-making. Project Coordination: Coordinate projects, work groups, and administrative initiatives. Develop requirements, conduct needs assessments, gather and analyze information, monitor progress, and collaborate with stakeholder. Evidence of this specialized experience must be supported by detailed documentation of like duties performed in positions held on your resume. You will also need to provide work experience information such as hours per week, full-time/part-time status, and starting/ending dates of employment (month and year format) to establish you have one (1) full year of specialized experience at the required grade level. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: Resume must include job title and employer name, number of hours worked per week, start and end dates (including month and year), list of duties and responsibilities for each position held. In addition, if the experience was a federal position, you must list the grade for each position held. Failure to include this information may result in an ineligible rating. A full year of work is considered to be 40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary. There is occasional walking, standing, bending, and carrying light items. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be found well qualified, applicants must meet the following qualifications: Coordinated administrative and program operations for an organization by managing workflow, tracking suspense actions, monitoring organizational priorities, and ensuring timely completion of assignments requiring coordination across multiple offices or stakeholders. Conducted analyses of administrative or operational processes, identified areas for improvement, developed recommendations, and implemented solutions that enhanced efficiency, effectiveness, or quality of services. Researched, interpreted, and applied policies, regulations, and procedural guidance to provide authoritative recommendations, resolve administrative issues, and assess impacts on organizational operations and programs. Managed organizational information and collaboration systems, maintained records and electronic resources, and developed reports, correspondence, briefing materials, or other communications for management review and decision-making. Led or coordinated special projects and organizational initiatives requiring stakeholder engagement, information analysis, action planning, progress tracking, and presentation of recommendations to management. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Education

There is no educational substitution at this grade level. How You Will Be Evaluated

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability Attention to Detail Critical Thinking Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Problem Solving Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Narrative responses are not required at this time. If you are referred for consideration, you may be contacted for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. Area of Consideration: Eligible applicants will be reviewed and referred in the following order: CTAP eligible candidates All current, permanent VA employees ICTAP eligible candidates All other applicants (if status) Applicant Count: This announcement will remain open until the closing date, 11/16/2026, or when the applicant count is reached, whichever is earlier. The applicant count is the point at which the first 75 applications are received. All applications submitted that day up to 11:59 p.m. Eastern Standard Time on the date the applicant count is reached will be accepted and considered. During the application process, you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Benefits

VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration (HRA) at The Fair Chance Act. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled Veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information