Patient Navigator - Specialty Care General

*Start here at Hartford Healthcare and work where every moment matters! * Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Hartford HealthCare doesn’t just take great care of our patients; we take great care of our employees too. At Hartford HealthCare, we offer: * /Newly Revised/ Competitive Hourly Rates * Tuition Reimbursement after just 6 months of employment and up to 40% reimbursement with Quinnipiac University for colleague/ AND/ dependents * Generous Paid Time Off * Medical, dental and vision plans * 401K with company match * Ample opportunities for advancement Serving our community since 1998, MidState Medical Center is a vibrant and progressive organization with a genuine concern for our patients, community, and employee’s alike. We’ve earned top honors for quality stroke care, gold level recognition for organ donation, and employing leaders in the field of cardiovascular and pulmonary rehabilitation, providing the highest quality level of care. *Job Summary:*The Patient Navigator serves as a central resource for patients, providers, referring practices, and operational leaders across Hartford HealthCare. Supporting multiple regions and sites of care, the Navigator coordinates referrals, facilitates access to services, promotes patient engagement, and helps ensure a seamless and consistent patient experience throughout the continuum of pain care. Education High school diploma or GED Experience Five years of experience in healthcare operations, patient navigation, care coordination, referral management, or patient relations. Knowledge, Skills and Ability Requirements ** · Strong organizational skills · Ability to effectively communicate with other medical providers and their offices, patients and families, and rehabilitation teams in order to promote seamless referral coordination and scheduling. · Ability to balance quality, people and customer expectation appropriate to business situation. · Intermediate ability with MS Outlook, Word and Excel · Ability to look for process and program improvements for patients and coworkers. · Ability to ensure adherence with referral management protocols, policies and procedures · Ability to build and support positive, effective relationships across the continuum and with the patients and communities we serve. · Ability to adhere to the practice of confidentiality (HIPAA and other state/federal regulations) regarding patients, families, staff and the Agency · Ability to demonstrate H3W Leadership Behaviors and supports the team in culture and team building initiatives. · Ability to work effectively as a team member within the organization and with customers We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. Job: *Other Organization: *Pain Management (91006-303140) Title: Patient Navigator - Specialty Care General Location: United States Requisition ID: 26165865