Mettler-Toledo, LLC logo

Product Sales Integration Engineer

Mettler-Toledo, LLC

Columbus, OHJobSeen 5 days agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Columbus, OH
Work Authorization
Not specified

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Job overview

The Retail Solutions / Professional Services Specialist supports sales of product and software solutions to retail grocery customers across North America. The role partners with sales teams and customers to evaluate solutions, demonstrate value, and recommend business-fit options. It also supports proposals, develops value propositions, shares customer and market feedback, and identifies integration and professional services opportunities.

Skills & qualifications

RequiredNice to have

Skills

Customer-Focused SolutionsPresentation SkillsDemonstration SkillsCommunicationInfluencing DecisionmakersRelationship BuildingOrganizationManaging PrioritiesProblem-SolvingStrategic ThinkingSolutions SalesSoftware SalesTechnical DocumentationInterpersonal SkillsWritten CommunicationVerbal CommunicationProblem ResolutionCross-Functional CollaborationGroup PresentationsProduct DemonstrationsRetail IT InfrastructureIT Product SalesFood Retailing

Qualifications

BS in Computer, Software, or Industrial EngineeringDegree in Electronics or Electrical Engineering Plus 5 Years Related ExperiencePassport and Valid Visas

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Our Opening and Your Responsibilities The MTNA Business Area provides product and software solutions to retail grocery customers across North America. The Retail Solutions / Professional Services Specialist serves as a key technical resource supporting the sales process, partnering with sales teams and customers to evaluate solutions, demonstrate value, and recommend the best fit for business needs. This role combines technical expertise, business insight, and strong customer engagement skills to drive successful outcomes. Help grow the Retail Division revenue base and profitability by proactively supporting the following: - Serve as the primary technical resource and solution advocate for strategic retail customers across North America. - Partner with Sales to support customer requirements gathering, solution evaluation, and technology validation. - Identify customer business and technical needs and recommend solutions that drive measurable results. - Design, demonstrate, and present software, hardware, and professional service solutions to customers and prospects. - Support RFI/RFP responses, solution proposals, and technical documentation. - Develop ROI-focused value propositions and technical selling tools to support the sales organization. - Build strong relationships with customers, technology partners, suppliers, and internal stakeholders. - Collaborate with Product Management by communicating customer requirements and market feedback. - Identify and develop integration opportunities, strategic partnerships, and professional services engagements. - Represent the company at customer meetings, conferences, industry events, and trade shows. - Maintain and share technical knowledge, best practices, and solution expertise across the organization. What Makes You Successful - Technical and business-minded with the ability to translate complex concepts into customer-focused solutions. - Strong presentation, demonstration, and communication skills. - Proven ability to influence decisionmakers and build relationships at all levels of an organization. - Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment. - Collaborative team player with strong problem-solving and strategic thinking skills. What You Need to Succeed - A Bachelor of Science degree in Computer, Software, or Industrial Engineering preferred; a Degree in Electronics or Electrical Engineering supplemented by 5 years of related work experience will be considered. - Prior experience as a solutions or software sales engineer yielding business driven results. - Technical experience to facilitate qualified support and to develop appropriate documentation. - Excellent interpersonal and written / verbal skills - Strong problem resolution skills - Ability to flourish in a cross functional organization. - Adept at group presentations and product demonstrations. - Capability to prepare technical documentation for sales & service. - Understanding of large retailer IT infrastructure desired. - Sales Engineer experience in IT products, software, or related technology a plus. - Experience in food retailing industry desired. Travel Requirements - This position has a travel requirement of up to 40% periodically including both domestic and international travel (by commercial or personal means, including economy class air travel). The ability to obtain a passport with valid visas for entry into countries throughout the world is required. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, employee wellness p

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