Care Coordinator - Adult CCS

JOB REQUIREMENTS: Essential Duties and Responsibilities Build trusting and respectful relationships with individuals, meeting them where they are emotionally and physically. Utilize a trauma informed approach when coordinating supports and services. Collaborate with individuals, their natural supports, community resources, and the recovery team to develop, implement, and regularly update individualized recovery treatment plans. Serve as a liaison with service providers, including therapists, healthcare professionals, and case managers, to ensure coordinated care and quality service delivery. Care Coordinator are responsible completing and sending referrals for services. Monitor progress towards individuals self-identified goals, provide supportive coaching, psychosocial rehabilitation, and symptom management. Maintain regular communication with individuals through in-person visits, phone calls, and follow-ups. Ensure individuals have access to transportation to program-related appointments. Advocate for timely and appropriate supports while empowering individuals to build on their strengths. Respond empathetically and professionally to crises and setbacks. Document all interactions and update accurately, in compliance with agency and regulatory standards. Complete all county and agency-required trainings. Caseload has approximately 15 adults experiencing mental health and/or substance use needs. Conduct Mental Health/AODA Functional Screens to establish CCS eligibility. Job Qualifications: Required Qualifications Bachelor's degree in Social Work, Psychology, Human Services, or related field a must. (Master's preferred but not required) One (1) year of experience working with individuals experiencing mental illness and/or substance use Valid driver's license, automobile, and insurance sufficient to meet agency requirements. Passion for mental health advocacy and belief in recovery and harm reduction models Must meet all the WCS employee requirements including references, criminal background checks, as well as an acceptable driving record per the terms of the agency's insurance. Preferred Qualifications Bilingual abilities are a plus Knowledge, Skills, and Abilities Strong understanding of mental health, substance use, and/or co-occurring needs, with the ability to communicate clearly and support individuals in crisis. Skilled in assessment, interviewing, and applying recovery and harm reduction models. Passion for mental health advocacy and person-centered care. Strong verbal and written communication skills; able to effectively interact with diverse populations, supervisors, colleagues, and community partners. Works effectively both independently and as a team member; promotes a respectful and collaborative work environment. Excellent organization, time management, and multitasking abilities. Able to meet deadlines, manage multiple projects and adapt to changing priorities. Solution-oriented with strong critical thinking skills. Proficient in Microsoft 365, email, and internet usage. Skilled in documentation, electronic health records, and maintaining accurate and timely records. Demonstrate commitment to the agency's mission and values. Conduct self ethically and professionally in all interactions. Maintain respectful, collaborative relationships with staff, individuals served, and external partners. Adhere to agency Code of Conduct, Core Values, and all relevant policies and procedures and funding source requirements. Demonstrate cultural sensitivity and awareness of ethnic, gender, and disability-related issues. Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ***** APPLICATION INSTRUCTIONS: Apply Online: https://talentwire.org/xuzcdX?rf=DCICONSULT