Personnel Assistant I (NY HELPS)

LOCATION: Central Administration – 900 Watervliet-Shaker Road

BASIC FUNCTION:

This is responsible clerical work in processing personnel transactions for employees of Capital Region BOCES. The work varies depending upon the assigned personnel unit. This worker has been trained to perform the specialized functions in a personnel operation. The work is performed under supervision with the availability of superiors to provide direction and assistance in new tasks or where a policy is not yet established. Does related work as required.

RESPONSIBILITIES:

• Processes information to facilitate the preparation of various personnel transactions, including but not limited to information pertaining to the hiring and separation of employees, demographic corrections and leave of absence requests;

• Processes information pertaining to the various insurance programs including its membership, contract, and authorizations for services and retirees’ benefits;

• Enters personnel data into an automated financial or personnel database;

• Answers questions from employees regarding benefits, bargaining unit contracts or workers’ compensation issues;

• Resolves basic personnel or benefit discrepancies;

• Writes basic correspondence;

• Obtains information on the various employees benefit programs, informing employees of their rights to the various benefits and levels, including retirement, insurance, etc.;

• Processes and facilitates all personnel transactions received in the Department of Human Resources, including information on appointments, separations, promotions, examinations;

• Assists in the recruitment and onboarding of personnel;

• Performs related duties as required.

• Working knowledge of personnel systems, benefits, payroll, health insurance.

• Working knowledge of business arithmetic and English.

• Working knowledge of the policies and procedures relating to the operations of a personnel system.

• Skill in clerical procedures, including processing payrolls and insurance forms.

• Skill in the use of a personal computer/word processor.

• Ability to understand and follow oral and written directions.

• Ability to prepare written reports.

• Ability to deal effectively with county employees and the general public.

• Clerical aptitude.

• Mental alertness.

Job Qualifications

A. Graduation from an accredited college or university with at least Associate’s Degree in Business Administration or a closely related field; OR;

B. Graduation from High School or possession of a High School equivalency diploma and two (2) years of experience in clerical work involving public contact, including or supplemented by one (1) year of experience in human resources functions, including benefits, payroll, worker’s compensation, insurance, training, and/or recruitment.

The selected applicant will be subject to a fingerprint supported criminal history background check in accordance with SAVE Legislation effective July 1, 2001.

Candidates will not have to take an exam for this title . This is a NY HELP (Hiring Emergency Limited Placement) Program designated title. NY HELP is a temporary program designed to help local government employers address current staffing issues. Traditionally, the titles filled under the NY HELP Program required job candidates to compete in a competitive exam to be considered for employment. For the duration of the program, this title will be classified as non-competitive and categorized as a HELP Program position. At the close of the program, this position will revert to competitive class status. Employees occupying positions filled through the HELP Program will be granted competitive class status without the need to participate in a competitive exam.

Application Deadline:11/20/2027

Civil Service Title: Personnel Assistant I

Job Number: 2027-135