Casino Retail Supervisor Bordeaux
Durant, OKFull-time$18/hrSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Retail Supervisor oversees gift shop associates during an assigned shift and reports to the Retail Shift Manager or Retail Manager on duty. The role supports customer service and guest satisfaction, sales and operational goals, and the daily functioning of the shop. It includes supervising staff, assisting with sales operations, resolving concerns, maintaining merchandise and shop standards, and developing training.
Skills & qualifications
Skills
Qualifications
Full job description
Job Purpose or Objective(s): As the Retail Supervisor, you will oversee gift shop associates on their designated shift, ensuring a high level of customer service and guest satisfaction with every customer interaction and sales opportunity. You will report to the Retail Shift Manager or Retail Manager on duty.
$18/Hour | Full Time | Shift Variable
Primary Tasks:
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You will oversee Cashiers to include resolving associate performance issues, conducting performance management with staff (Reviews, address sub-standard performance), promoting teamwork and inclusiveness, auditing/inspecting work of your team to ensure standards are met and training.
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Ensure individual sales, retention, and customer experience targets are met to support the manager in the achievement of financial and operational goals including expense control, loss prevention and safety.
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Oversee and assist sales functions including POS systems, cash handling, and daily reporting. Develop methods, processes, staffing to forecast/fulfill demand.
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Resolve customer issues, answer public inquiries, and immediately resolve customer/associate/management concerns.
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Inspect the gift shop to ensure that it is kept clean, merchandise is visually appealing, pricing is correct and storage areas are organized, well-maintained, and secure.
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Implement corrective/preventative actions.
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Develop training for new hires and incumbents to perform job tasks.
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Perform other tasks as may be assigned.
Job Requirements:
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Ten-Key proficiency (by touch) preferred
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Competency in the use of Microsoft Excel (or similar spreadsheet programs)
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Use computers to enter, access or retrieve data.
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Apply oral or written (legible) communication techniques
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Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge of high-volume cash handling procedures, policies, and rules. This includes security, verification, and accuracy.
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One year (1) supervisory experience preferred
Job Identification: 32835
Job Category: Retail Operations
Posting Date: 11/03/2026, 3:26 PM
Job Schedule: Full time
On-Site/Remote: On-Site
How this job compares
Set against the 1,526 open Retail Supervisor jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This posting$18/hr
- US median$18–21/hr874 hourly ranges
This rate, $18/hr, is 8% below the US median midpoint ($20/hr) — in the middle half of Retail Supervisor hourly ranges across the US.
- Openings
- Olive Jobs lists 11 open Retail Supervisor jobs in Oklahoma and 1,526 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- Burlington152 open
- TJX (TJ Maxx / Marshalls / HomeGoods)143 open
- Bath & Body Works131 open
- Experience
- Retail Supervisor postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 2 years (824 postings).
- Education
- 1 of the 1,526 open Retail Supervisor jobs (under 1%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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