
Branch Supervisor, UT Libraries
Austin, TXJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Branch Supervisor oversees service desk operations and library services for users, including reference assistance for life science subjects both in person and remotely. The role supervises staff and student workers, supports circulation and materials processing, and coordinates with library teams on collections, space planning, and access issues. It also provides technical assistance and may cover other library locations as needed.
Skills & qualifications
Skills
Full job description
Oversee service desk activities. Provide customer services to library users. Explain and support library policies and procedures. Provide reference assistance and referrals for life science subjects in person and remotely. Supervise and contribute to the circulation of library materials and stacks maintenance activities.Supervise, hire, and train staff and student workers. Review and approve timesheets. Maintain library's statistical reports.Oversee processing and supervision of course materials. Oversee materials paging and document delivery/scanning for library.Collaborate with liaison librarians, the Collection Management Cross-functional Team, and the Collection Logistics team on collection development and space planning. Provide technical services assistance. Work with Content Management staff to identify and correct access problems.Provide computer assistance and troubleshoot software and equipment.Participate in departmental, unit, and library meetings. Serve on committees, functional teams, and working groups, as stakeholders, and/or projects as needed and related to departmental responsibilities. Attend training initiatives as directed by the Manager of Branch Services.Other related functions as assigned including providing intermittent service coverage for other library locations as needed.
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