Commercial Digital Cloud Account Executive - Retail, Consumer Goods and Manufact

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications for this position will be accepted on an ongoing basis. The Experience As a Digital Pace Specialist AE, you'll be a quota-carrying overlay who partners with Core Account Executives to expand our digital footprint within existing customers. You'll own relationships with Marketing, Digital and Ecommerce leaders, while the Core AE owns the broader Sales and Service relationships. You'll drive new opportunities, expansion, whitespace and cross-sell across the Digital portfolio: Marketing Cloud, Commerce Cloud, Revenue Cloud and Data 360. Segment: Commercial (customers with 1,000-4,500 employees)Industries: Manufacturing, Automotive, or Retail and Consumer Goods What You'll Actually Be Doing - Develop key customer stakeholder relationships, with a focus on Marketing, Digital and Ecommerce leaders, and drive customer satisfaction at assigned accounts - Develop and drive the overall long-term account strategy, aligned to customer business objectives - Partner closely with the Core AE / Account Director on account strategy and executive engagement - Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment - Coordinate internal Salesforce resources (Solution Engineers, Customer Success, Partners, Marketing) to meet customer business needs - Share the Salesforce value proposition with existing and new customers, tied to outcomes like personalization, customer data unification, commerce growth and revenue lifecycle efficiency - Drive growth within assigned accounts through new opportunities, expansion, whitespace and cross-sell across the Digital portfolio - Build and manage a healthy pipeline through account mapping, outbound prospecting and joint campaigns with the Core AE - Forecast accurately and maintain clean pipeline hygiene in Salesforce You're Our Person If... You have an average of 5+ years of B2B & SaaS full-cycle sales experience You've proven you can manage existing customer accounts to drive upsell/cross-sell, as well as acquire new logo accounts (or focus exclusively on new logos in a Hunter role) You have a track record of meeting or exceeding quota, ideally as a specialist or overlay seller You understand MarTech, Commerce, customer data or the broader Digital ecosystem (e.g., CDP, marketing automation, ecommerce platforms, CPQ/billing, data and analytics) You've sold to Marketing, Digital and Ecommerce buyers at the director level and above You can build and deliver compelling presentations and business cases to customers You can strategize with a large extended team and collaborate in a matrixed selling motion without owning the full account You have strong discovery, storytelling, negotiation and executive presence You're a