Administrative Specialist - Registrar (Gainesville)

Posting NumberTitlePosition TypeDepartmentJob SummaryRequired EducationRequired Skills and AbilitiesPreferred Skills and AbilitiesRequired ExperiencePreferred ExperiencePosting DateClosing DateSpecial Instructions to ApplicantsLocation +-----------------------------------------------------------------------+ | 9002113 | +-----------------------------------------------------------------------+ | Administrative Specialist - Registrar | +-----------------------------------------------------------------------+ | Full-Time | +-----------------------------------------------------------------------+ | Registrar | +-----------------------------------------------------------------------+ | | | | | Administrative Specialist, Registrar | | | | | | | | | | | | This position serves as a key resource in student records and | | Registrar operations, responsible for evaluating transfer credit, | | processing student record updates, and ensuring accuracy of academic | | records. Provides support to students, faculty, and staff while | | applying institutional policies to resolve record-related inquiries. | | | | Responsibilities and Duties: | | | | | | | | - Monitor transcript processing system to ensure transcripts are | | being fulfilled in a timely manner and resolve issues as needed. | | - Audit and update transcripts from Poise to Jenzabar conversion to | | ensure data is accurate. | | - Evaluate and articulate transfer credit, including military | | coursework and training, by analyzing course equivalencies, | | accreditation status, and institutional policies in order to | | ensure accurate application toward degree requirements. | | - Process and document add/drops, course withdrawals, grade | | changes, residency changes and other student requests. | | - Provide assistance to students, faculty and staff by email, text | | and phone. Organizes and responds to student emails through the | | departmental and personal inboxes to assist with questions | | related to graduation, transferability of credit, add/drop, | | withdrawals, and other Registrar-related questions. | | - Process grade change requests submitted by faculty for students | | with incorrect or incomplete grades. | | - Process and document | | FERPA (Family Educational Rights and Privacy Act) Authorizations | | requested by students to grant access to records for other | | individuals. | | - Support Registrar with data cleanup that impacts state and | | federal reporting. | | - Update student transcript re ords with credit by exam such as | | Advanced Placement (AP), College Level Exam Program ( | | CLEP) exams, and International Baccalaureate (IB). | | - Other duties as assigned. Responsibilities and duties may change | | based on the needs of the department and the institution. | +-----------------------------------------------------------------------+ | Associate's degree or two-year technical certificate | +-----------------------------------------------------------------------+ | - Knowledge of school and federal policies. | | - Strong customer service and communication skills. | | - Attention to detail and accuracy in maintaining student records. | | - Ability to interpret and apply policies and procedures to student | | record scenarios. | | - Ability to learn and utilize student information systems and | | related technology. | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | One (1) year of experience in administrative support, customer | | services, or related field. | +-----------------------------------------------------------------------+ | 1-2 years of Admissions or Registrar's Office experience preferred. | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | | +-----------------------------------------------------------------------+ | Subject to criminal background check. Resume, cover letter, and | | unofficial transcripts are required in addition to application. | | Salary is $36,809. This position is located on our Gainesville | | campus. | | | | | | | | North Central Texas College (NCTC) is an equal opportunity employer. | | | | NCTC does not discriminate on the basis of race, color, religion, sex | | or gender, national origin, disability, age, genetics, equal pay, or | | any other legally protected characteristic. | | | | NCTC prohibits harassment on the basis of a legally protected | | characteristic and/or retaliation for reporting a complaint. | +-----------------------------------------------------------------------+ | Gainesville | +-----------------------------------------------------------------------+