UX Visual Designer, .com

About the Role

H&R Block is seeking a UX Visual Designer to help shape engaging, customer-centered digital experiences across the H&R Block, Block Advisors, and Spruce websites. As part of the Marketing Creative team, you will combine user experience strategy, visual design expertise, and data-informed decision-making to create intuitive, accessible, and conversion-focused experiences. In this role, you will partner with cross-functional teams to deliver seamless digital journeys that meet customer needs, strengthen our brands, and drive business results.

Day to day, you'll...

• Design visually compelling, user-centered web experiences that support marketing objectives, strengthen brand perception, and drive customer engagement

• Create responsive page designs, landing pages, and digital experiences optimized for desktop, tablet, and mobile devices

• Apply UX best practices, user research insights, and customer behavior data to improve usability, conversion, and overall site performance

• Collaborate closely with marketers, content strategists, developers, product partners, and other designers to deliver cohesive digital experiences

• Develop wireframes, user flows, prototypes, and high-fidelity visual designs that clearly communicate user journeys and design intent

• Ensure all digital experiences meet accessibility standards and reflect inclusive design principles

• Leverage analytics, A/B testing results, and user feedback to identify opportunities and continuously optimize web experiences

• Maintain and contribute to design systems, component libraries, and established brand guidelines to ensure consistency across digital properties

• Present design concepts, rationale, and recommendations to stakeholders, incorporating feedback while advocating for customer needs and design best practices

• Stay current on emerging UX, visual design, web technology, and digital marketing trends to bring innovative thinking and new approaches to the team

Required Qualifications

• Bachelor's or equivalent degree in Design, Human-Computer Interaction, or equivalent professional experience within the design field

• 3-5 years of UX or product design experience, ideally in agile, cross-functional teams

• Strong portfolio showcasing responsive web design, systems thinking, and measurable impact

• Proficiency in Figma, Adobe Creative Cloud, and familiarity with CMS platforms like AEM

Why work for us

At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation. That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$73,400.00 - $110,100.00/Yr.

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