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Patient Services Coordinator IV

Novant Health

Charlotte, NCJobSeen 2 days agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Charlotte, NC
Work Authorization
Not specified

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Job overview

Novant Health is seeking a Patient Services Coordinator IV for its Heart and Vascular Institute Prevention Clinic. The role focuses on processing referrals at least half the time and may include EPIC super-user practice support or miscellaneous work queues. The coordinator also handles patient information, charges, copays, appointments, calls, customer service, and administrative tasks.

Skills & qualifications

RequiredNice to have

Skills

Medical Office SoftwarePatient Demographic UpdatesCharge PostingCopay PostingAppointment SchedulingCPT CodingICD-9-CM CodingVerbal CommunicationAdaptabilityOrganizationProblem SolvingCritical ThinkingCross-Cultural CommunicationConfidentialityTeamworkInitiativeMedical TerminologyEPICPayor Billing RequirementsSpecialty Coding RequirementsPractice Software

Qualifications

High School Diploma or GED3 Years Medical Office Experience or Related Experience

Full job description

What We Offer

Patient Services Coordinator IV

We are looking for a talented and enthusiastic Patient Services Coordinator IV to join our Heart and Vascular Institute Prevention Clinic team. You will be responsible for processing referrals at least 50% of the time and/or performing Dimensions super-user functions such as practice support with EPIC or working the miscellaneous work queues.

Schedule: 8:00AM-5:00PM Monday - Thursday, 7:00AM-12:00PM Friday

Location: Heart and Vascular Institute - Prevention Clinic Elizabeth

Address: 125 Queens Road, Suite 330, Charlotte NC 28204

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

What You'll Do

  • Referral Processing

  • Updating patient demographic information

  • Posting charges, copays, and scheduling patient appointments

  • Patient calls, customer service

  • Administrative Tasks

What We're Looking For

  • Education: High School Diploma or GED, required.

  • Experience: Three years of experience in a medical office setting, required. Other related experience may be considered in lieu of medical office experience.

  • Additional Skills (required): Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires understanding of CPT and ICD9-CM coding processes. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.

  • Additional Skills (preferred): Proficient in the use of all computer software utilized in the practice.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

200297

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