Telecom Pricing Project Manager

Job Description

This individual will support a large-scale telecom initiative focused on implementing customer price changes across legacy voice and internet services. The role will combine project management, data analysis, financial analysis, and cross-functional coordination, with responsibility for helping move initiatives from initial analysis through implementation.

Day-to-day responsibilities will include:

Analyze customer, product, and revenue data to identify customer populations eligible for price changes. Utilize Excel and other data sources to evaluate customer segments, financial impact, revenue opportunities, and potential churn considerations. Support the development and implementation of price-change strategies across legacy telecom products and services. Manage initiatives from initial definition through delivery, maintaining timelines, dependencies, milestones, risks, and required actions. Coordinate across multiple stakeholder groups, including Finance, Revenue Assurance, Technology, Legal, Regulatory, Marketing, Product Management, and Pricing. Partner with technical teams to coordinate system and billing changes required to implement customer price adjustments. Help coordinate customer communications and ensure applicable regulatory, geographic, and contractual requirements are addressed. Support tariff-related activities when applicable. Prior tariff expertise is helpful but not required. Track implementation progress, identify roadblocks, and drive outstanding items to resolution across multiple teams. Conduct post-implementation analysis and cleanup to ensure changes were executed accurately and intended business outcomes were achieved. Help align pricing and operational processes across similar telecom products as different product portfolios and systems are integrated. Develop financial analyses, business cases, presentations, and recommendations to support business and product decisions. Translate complex data and requirements into clear action plans for both technical and business stakeholders. Work independently in a highly cross-functional environment while maintaining strong attention to detail and follow-through.

Skills and Requirements

• 3-5+ years of Project Management, Business Analysis, or comparable delivery experience, with demonstrated ownership of initiatives from definition through implementation.
• Prior telecom experience, preferably supporting voice, internet, wireline, broadband, copper, or comparable telecommunications products.
• Strong Excel/spreadsheet and data analytics skills, including experience analyzing customer, pricing, revenue, or financial datasets.
• Strong financial and pricing acumen, with experience around pricing, revenue analysis, financial modeling, business cases, customer economics, or similar work.
• Strong cross-functional stakeholder management, with the ability to coordinate complex initiatives across teams such as Finance, Revenue Assurance, Technology/GTS, Legal, Regulatory, Marketing, Product Management, and Pricing. Telecom pricing or base price increase experience. Familiarity with tariffs, regulatory requirements, and customer notification processes. Experience with product strategy, product marketing, competitive analysis, or market research. Experience supporting voice, internet, wireline, or legacy telecom products.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].