Operations Manager -West Jefferson, OH

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

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‎You will lead a team and have overall responsibility for the planning, coordination, staffing, safety, and performance of your area. We will count on your successful record of accomplishment in leadership and knowledge of warehouse equipment, applications, WMS (Warehouse Management Systems), and MHE (Material Handling Equipment) to ensure a positive, engaged workforce and to keep our operations running smoothly.

How you create impact

Lead, train, and develop employees through comprehensive onboarding and ongoing training while overseeing associates, managing schedules, and ensuring accurate attendance tracking.

Maintain employee awareness of and compliance with QSHE (Quality, Safety & Health, Environment) standards and expectations.

Provide reporting, participate in weekly and monthly business reviews, and lead or support BRMs (Business Review Meetings) and QBRs (Quarterly Business Reviews), including presenting KPIs to customers and business stakeholders.

Analyze processes, identify improvement opportunities, implement agreed-upon next steps, and drive continuous improvement and cost-saving initiatives while tracking results and savings.

Establish and maintain effective communication channels with internal and external stakeholders, including meeting with customers and key contacts to achieve mutually defined goals.

Complete advanced and complex tasks requiring significant judgment, problem-solving, and independent analysis to support operational success.

What we would like you to bring

Bachelor’s degree in supply chain management or related field, or equivalent combination of education and experience

5+ years of warehousing experience

3+ years of leadership experience in a distribution environment

1+ years of experience with leading and implementing Lean Six Sigma methodologies and Continuous Improvement

Knowledge of various production and quality systems

Proficient in Word, Excel (maintain complex spreadsheets), and PowerPoint

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-on-site

Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers.

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.