Client Specialist
Raleigh, NCFull-timeSeen todaySeen in employer's feed today
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At a glance
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Job overview
The Client Specialist supports commercial banking clients and relationship teams by opening and maintaining accounts, collecting and reviewing due diligence information, and resolving documentation exceptions. The role also responds to client inquiries, processes fraud claims and loan-related transactions, and coordinates with operations teams to monitor lending, deposit, and Treasury Management services.
Skills & qualifications
Skills
Benefits
Full job description
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Open new accounts and ensure complete, accurate documentation is obtained from clients
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Collect and review entity due diligence, Know Your Customer (KYC), and beneficial ownership information to satisfy compliance requirements
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Image and index all deposit and client documentation to ensure proper recordkeeping
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Perform account maintenance, including adding/removing signers and updating client records
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Respond to client inquiries regarding bank products, services, account details, and policies, conduct account research, file and process fraud claims
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Proactively identify cross-selling opportunities, recommending additional bank products and services that align with clients’ operational needs
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Research and resolve exceptions in required documentation; loan, collateral and deposit exceptions, assist with past dues
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Provide loan support to relationship teams, collection of payments and fees, processing advances on lines of credit
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Collaborate with Loan Operations, Treasury Management and Deposit Operations to ensure ongoing, satisfactory monitoring of lending, depository and Treasury Management services for clients
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Perform other duties and responsibilities as assigned
ABOUT US
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com (https://urldefense.com/v3/\_\_https:/www.firsthorizon.com/\_\_;!!Cz2fjcuE!hpq9hPnrucZCPIAVPojVESItIq-FPzhurNdCrQ3JE8Rkx3gMd70nIk6\_kmPxl66\_oJCEsXs0gNunPowMAMHCmBYPOtUxUGI$) .
Benefit Highlights
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Medical with wellness incentives, dental, and vision
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HSA with company match
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Maternity and parental leave
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Tuition reimbursement
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Mentor program
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401(k) with 6% match
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More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook (https://www.facebook.com/FirstHorizonBank)
X formerly Twitter (https://twitter.com/FirstHorizonBnk)
LinkedIn (http://www.linkedin.com/company/first-horizon-bank)
Instagram (https://www.instagram.com/first\_horizon/)
YouTube (https://www.youtube.com/channel/UCEVs5OMj-b0H9Dr5Q209\_-Q)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Identification: 1712
Job Category: Banking
Job Schedule: Full time
Degree Level: Bachelor's Degree
How this job compares
Set against the 2,371 open Banking jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- US median$67–100K/yr468 salary ranges
- US median$23–30/hr735 hourly ranges
- Openings
- Olive Jobs lists 110 open Banking jobs in North Carolina and 2,371 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most in North Carolina
- Wells Fargo25 open
- Truist24 open
- Truist Bank13 open
- Experience
- Banking postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (1,387 postings).
- Education
- 165 of the 2,371 open Banking jobs (7%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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