Clinical Liaison (RN/Allied Health Professional) - Philadelphia

Clinical Liaison (RN/Allied Health Professional)

Location: Philadelphia, PA (On-Site / Embedded at Partner Medical Facility)

Employment Type: Full-Time

Compensation: $100,000-$105,000/annual; with opportunity for quarterly bonus

The Role

Are you an experienced Registered Nurse or Allied Health Professional looking to transition from direct bedside care into a strategic, administrative role focused on clinical collaboration, program outreach, and educating both healthcare providers and patients?

We are seeking a dynamic, mission-driven Clinical Liaison to serve as the primary bridge between our hospital partners and the myLaurel care team. In this fully on-site role, you will be embedded directly inside our partner medical facility. You will serve as the face of our Acute Care at Home program, focusing on relationship-building, patient education, and administrative coordination to drive referrals and ensure seamless patient handoffs.

What You'll Do

As a myLaurel Clinical Liaison, a typical day will include attending daily hospital rounds and huddles, reviewing patient census, completing chart reviews, referral tracking, and providing education and engagement for hospital staff, providers, patients, and caregivers.

• Drive Patient and Partner Engagement: Act as the primary relationship manager on-site. Work alongside hospital case managers, discharge planners, emergency department staff, and physicians to generate referrals and grow our in-home care programs.

• Lead Administrative Coordination: Manage the logistical and administrative workflows of patient transitions, ensuring that the handoff from the hospital or emergency setting to the patient’s living room is flawless.

• Identify Eligible Patients: Use your clinical background to review patient charts, assess eligibility for our acute-care-at-home model, and advocate for safe, alternative care pathways.

• Educate & Advocate: Conduct presentations and daily one-on-one touchpoints with facility staff to educate them on myLaurel’s capabilities, clinical criteria, and patient benefits.

• Solve Problems Strategically: Identify operational barriers to patient referrals in real-time and collaborate with the myLaurel leadership team to implement.

What You Bring

• Active Registered Nurse or Allied Health Professional License: Current, unencumbered license in the State of Pennsylvania

• Experience: 2+ years of experience in an acute care clinical setting. Previous experience or a strong interest in healthcare business development, clinical sales, discharge planning, or utilization review is highly preferred.

• Relationship Builder: Excellent communication and interpersonal skills, with the natural ability to establish trust, integrate into a facility's culture, and build rapport with busy medical professionals.

• Administrative Acumen: Strong organizational skills and a desire to manage program logistics and care transitions rather than providing direct, hands-on patient care.

• On-Site Presence: A highly engaged professional who thrives in a bustling medical facility environment and is comfortable being the primary, in-person representative for myLaurel.

• Tech-Savvy: Comfortable navigating various EMRs (Electronic Medical Records) and utilizing CRM software to track referral metrics and patient engagement.

Why Join myLaurel?

• Career Growth: The perfect opportunity to pivot your clinical expertise into the business, administrative, and growth side of healthcare.

• Comprehensive Benefits: Medical, Dental, and Vision insurance.

• Work-Life Balance: Generous Discretionary Time Off (DTO) and paid holidays.

• Financial Wellness: 401(k) retirement plan.

• Impact: The opportunity to be on the ground floor of a transformative healthcare model that keeps patients out of the hospital and in their homes.

About myLaurel

myLaurel was founded on the belief that a meaningful portion of hospital care can—and should—be delivered in the comfort of home. As a tech-enabled medical group, we provide on-demand acute and transitional care to frail, elderly, or medically complex patients at home—helping them avoid the traditional pathway of ambulance, emergency department, hospital admission, and post-acute facility care.

Health systems, payers, and provider groups partner with myLaurel to reduce avoidable utilization, lower readmission rates, accelerate throughput, and improve the patient experience—all while maintaining the highest standards of clinical quality and safety. We stand behind our outcomes by putting our fees at risk, demonstrating both accountability and confidence in the results we deliver.

Care is delivered through a physician-led model that combines virtual oversight with in-home clinicians, advanced technology, diagnostics, and therapies. For high-risk populations, myLaurel achieves 33% lower ED utilization, a 49% absolute reduction in readmissions, and an average of 15 bed-days saved daily - alongside a Net Promoter Score of 97.

Recognized for innovation and industry leadership, myLaurel has been named to Fast Company's Most Innovative Companies and the New York Digital Health 100. The company is headquartered in New York City.

Learn more at: mylaurelhealth.com