Strategic Program Manager

This role spans three layers of work in parallel: strategic program leadership, operational execution, and process automation. You'll translate strategic priorities into concrete programs with clear owners and milestones, and stay close enough to the work to ship them, measure them, and improve them. You'll identify the repetitive manual work that sits across functions and replace it with AI-powered automations that raise the operational ceiling without growing headcount. You'll build the inspection mechanismsdashboards, reviews, planning rhythmsthat turn data into decisions.This role is for someone who thinks in systems, who instinctively resolves ambiguity rather than letting it linger, and who reaches for code or AI before reaching for a meeting. You're equally at home writing a strategic memo and shipping a script that automates a workflow.This is a full time role based out of our New York hub.#### What youll do at Figma Weave: * Lead cross-functional programs end-to-endfrom problem framing and option analysis through rollout, change management, and measurementpartnering with leaders across product, marketing, customer experience, and operations * Own the operating cadence of Figma Weave, including planning rhythm, executive team rituals, All Hands content and structure, and the review mechanisms that keep the company honest about progress against priorities * Design and ship AI-powered automations that remove repetitive manual work across functionsidentifying high-friction workflows, prototyping the solution, and rolling it out to the team * Build dashboards, reviews, and inspection mechanisms that turn data into decisions, including the underlying queries, models, and tooling * Develop business cases that shape major decisionsstructuring ambiguous problems, conducting research, weighing options, and surfacing clear recommendations with the data to back them * Translate strategic priorities into concrete programs with clear owners, milestones, dependencies, and success metricsstaying close enough to the work to spot risk early * Craft executive-level narrativesplanning packages, All Hands content, leadership reviews, board materialsthat synthesize insight, frame decisions, and build alignment * Support light budget tracking and operational rigor while stepping in to scope and own emerging operational needsbuilding the system, the program, or the team required to address them, and helping ensure investments map to priorities and outcomes remain visible#### We'd love to hear from you if you have: * Spent the last few years leading cross-functional programs end-to-end at a high-growth software or AI-native companywhether as a Chief of Staff, Technical Program Manager, BizOps or Strategy & Operations leader, founder, or early operator at an early-stage company * Demonstrated outcomes, not titles. You've shipped cross-functional programs that moved metrics or transformed how teams worknot just frameworks or decks * Technical and analytical fluency. You're comfortable with SQL and modern data tooling (Looker, Mode, Hex), reason naturally about systems and pipelines, and reach for code or AI before reaching for another meeting * Daily, hands-on AI use. You actively use AI in your own work and have built or shipped automations that removed meaningful manual effortfor yourself or for your team * A systems mindset. You instinctively look for the process behind the problem and build mechanisms that compound, rather than one-off fixes * Comfort with ambiguity and autonomy. You operate at a senior level, earn trust quickly across functions and seniority, and don't wait to be told what to do#### While its not required, its an added plus if you also have: * Light coding fluency (Python, JavaScript, SQL, or scripting) or hands-on experience building with agentic AI tools * Experience working across product, marketing, and customer experience functions in a SaaS or platform