Box Office Associate

Box Office Associate Location: Bethesda, Maryland Employer: Bethesda Theater Employment Type: Part-Time Schedule: Evenings and weekends; shift times based on show times Compensation: $18.00 - $20.00 per hour Position Summary Bethesda Theater is seeking a customer-focused Box Office Associate to assist guests with ticket purchases, event information, and general theater inquiries. Key Responsibilities Sell and distribute tickets for performances and events. Assist guests with ticketing questions and seating information. Process transactions accurately. Answer telephone and in-person inquiries. Help resolve basic ticketing or customer-service concerns. Provide guests with information about performances, venue policies, and upcoming events. Maintain accurate box office records. Coordinate with theater management and front-of-house staff before and during events. Provide professional and welcoming customer service. Qualifications Previous customer service, retail, hospitality, or box office experience preferred. Strong communication and interpersonal skills. Comfortable using computers and learning ticketing software. Strong attention to detail. Ability to accurately handle transactions. Dependable and professional. Ability to work evenings and weekends. Appearance and Professional Standards Front-of-house team members are the face of Bethesda Theater. All team members are expected to: Arrive for every shift neat, clean, and well groomed. Follow the Bethesda Theater dress code, including required attire and name badge. Maintain a polished, professional, and welcoming presence with guests and coworkers. Grooming and dress standards are applied equally to all team members and are consistent with applicable law, including protections for natural hair textures and protective hairstyles