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Loan Documentation Specialist I

NBT Bank

Norwich, NYFull-time$19.36–25.81/hrSeen 2 days agoSeen in employer's feed 2 days ago

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At a glance

Compensation
$19.36–25.81/hr
Location
Norwich, NY
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

The Loan Documentation Specialist I reviews post-approval loan documentation for adherence to approvals, policies, and procedures, including construction advances, collateral perfection, and insurance requirements. The role identifies exceptions, makes processing decisions using established guidelines, and may prepare reports and provide guidance on policies and procedures. Its work supports customer accounts, bank reporting, and risk mitigation.

Skills & qualifications

RequiredNice to have

Skills

Procedure Adherence, requiredData Analysis, requiredRisk Identification, requiredRisk Communication, requiredOrganizational Skills, requiredWritten Communication, requiredOral Communication, requiredReading Comprehension, requiredComputer Skills, requiredAccounting, nice to haveHigh-Quality Work, nice to haveAdaptability, nice to haveCustomer Service, nice to haveLoan Documentation Review, nice to haveLoan Policy Compliance, nice to haveException Resolution, nice to haveRisk Mitigation, nice to haveEmployee Training, nice to have

Qualifications

High School Diploma or GED, requiredAssociate's Degree, nice to haveProfessional or Customer Service Experience, nice to haveWork Authorization for Any Employer, required

Benefits

Paid Time Off
Parental Leave
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance

Full job description

Norwich, New York

Full time

JR5212

Pay Range: $19.36 - $25.81

The Loan Documentation team at NBT is responsible for preparing, reviewing, and ensuring accuracy and compliance for loans across the bank’s lines of business. The Loan Documentation Specialist I is responsible for performing moderately complex review of post approval documentation to analyze adherence to loan approval, loan policy and procedure including construction advance monitoring, collateral perfection and insurance requirements. Requiring considerable knowledge of loan policies and practices, the incumbent performs specific review of documents and identifies appropriate exceptions. Analyze information, comprehend standardized loan documentation and structure, and make processing decisions based on established procedures and guidelines.

Activities directly impact customer accounts, bank reporting, and risk mitigation. May prepare reports and furnish information to authorized persons within and external to the bank. Provides guidance to all levels of employees regarding policies and procedures as they pertain to tasks performed.

Education and Experience:

  • High school diploma or GED required.

  • Associate's degree preferred.

  • Professional or customer service experience preferred.

Skills and Abilities:

  • Ability to follow procedures, interrogate data required, and identify and communicate risks.

  • Basic organizational skills required.

  • Good communication skills (written and oral) required.

  • Strong reading and comprehension skills required.

  • Basic computer skills required.

  • Basic accounting skills preferred.

Unique Job Requirements & Characteristics

  • Ability to deliver high quality work in a friendly and fast paced environment.

  • Ability and willingness to learn new skills.

Tasks Performed:

  • 50% - Perform review of business banking, SBA and other bank documented loans ensuring accuracy and meeting requirements of loan approval and policy. This will include reporting any exceptions to the appropriate parties and escalation of potential risk, and resolution of exception items.

  • 15% - Provide support to internal and/or external customers, cross train on other team duties as assigned and provide coverage for other team duties as required.

  • 15% - Maintain proficient knowledge of, and demonstrate ongoing compliance with, all laws and regulations applicable to this position. Adhere to policies, procedures, and internal controls. Ongoing focus on risk and fraud mitigation.

  • 10% - Uphold service level standards under normal conditions.

  • 5% - Assist with employee training and onboarding.

  • 5% - Other duties as assigned.

Physical Requirements:

  • Communicate effectively with internal and/or external customers

  • Stationary 75% of time or greater

  • Move Objects to Maximum 10 lbs

Why Work at NBT

At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.

Wellbeing

At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.

Community Involvement

NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.

Culture

NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.

Career Development

Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.

Total Rewards

NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.

Business Stability

NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.

Benefits for Full-Time Employees:

  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.

  • Parental Leave: Six weeks of paid leave at 100% of your salary.

  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.

  • Dental and Vision Coverage: Ensuring your overall health and well-being.

  • Flexible Spending Accounts: For healthcare and dependent care expenses.

  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.

  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.

  • Adoption Assistance: Supporting your growing family.

  • Tuition Reimbursement: Invest in your education and career growth.

  • Employee Assistance Program (EAP): Access to support and resources.

  • Pet Insurance: For all your furry friends.

  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:

  • Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.

  • Dental and Vision Coverage: Ensuring your overall health and well-being.

  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.

  • Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:

  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future

  • Paid Sick and Safe Leave: For your health and safety.

  • Employee Assistance Program (EAP): Access to support and resources.

  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.

NBT Bank offers a stimulating work environment that recognizes talent and encourages teamwork. Our employees benefit from a total compensation package, including competitive salary, bonuses and a wide range of benefits for eligible employees. Join NBT Bank and build your career through the many growth, learning and collaborative opportunities made available across the company.

NBT Bank is an equal opportunity employer and fully supports a diversified environment. We do not discriminate against any applicant or employee because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or veteran status, recently separated veterans, genetic information, victims of domestic violence and stalking or any other class protected by Federal, State or local law. This policy applies to all terms of employment.

NBT Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the Careers website or submission process, please call 1-888-804-1771 or contact us via email at [email protected]. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00 AM to 5:00 PM EST.

How this job compares

Set against the 2,504 open Banking jobs on Olive Jobs, counted November 12, 2026.

Pay
  • This posting$19.36–25.81/hr
  • New York median$23–31/hr105 hourly ranges
  • US median$23–30/hr793 hourly ranges

This range's midpoint, $22.59/hr, is 15% below the New York median midpoint ($27/hr) — in the lowest quarter of Banking hourly ranges in New York.

Openings
Olive Jobs lists 203 open Banking jobs in New York and 2,504 across the US. Under 1% of them nationwide are listed as remote or flexible.
Hiring the most in New York
Experience
Banking postings that state a minimum ask for 1 year of experience at the median; the middle half ask for 1 to 3 years (1,429 postings).
Education
This posting asks for a high school diploma; 1,135 of the 2,504 open Banking jobs (45%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on November 12, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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