Service Manager

2nd Shift Service Manager ATC, Inc. - Cedar Rapids, IA $30.00 - $40.00 per hour, based on experience | Full-time ATC, Inc. is looking for an experienced 2nd Shift Service Manager to help lead our evening service operations. This position is ideal for someone with a strong background in truck, trailer, diesel, automotive, RV, or equipment repair who is ready to manage workflow, support technicians, and keep the shop running efficiently. The right candidate will be a strong communicator, organized, dependable, and comfortable leading a team in a fast-paced repair environment. What Youll Do Oversee daily 2nd shift service operations and shop workflow Assign work to technicians based on skill level, priority, and customer needs Monitor repair progress and help ensure jobs are completed accurately and on time Communicate with technicians, service advisors, parts staff, and customers as needed Review repair orders, technician notes, estimates, and completed work Help diagnose issues, answer technical questions, and support technicians when needed Maintain quality control and ensure repairs meet company standards Promote a safe, organized, and productive shop environment Assist with training, coaching, and developing technicians Help manage productivity, efficiency, and customer satisfaction Handle issues professionally and work with the team to find solutions What Were Looking For Previous service management, shop foreman, lead technician, or supervisory experience preferred Strong mechanical knowledge of diesel trucks, trailers, automotive, RV, or related equipment Ability to lead, motivate, and support technicians Strong communication and problem-solving skills Ability to manage multiple repair jobs and priorities at once Good computer skills and ability to work with repair orders or shop management systems Strong attention to detail and commitment to quality workmanship Ability to work independently and make sound decisions Valid drivers license required Dependable attendance and a professional attitude Schedule and Pay 2nd Shift position Full-time employment $30.00 - $40.00 per hour, based on experience Steady evening shift schedule Benefits and Growth ATC, Inc. offers competitive pay, steady work, and long-term career opportunities. This is a leadership role with the opportunity to make a direct impact on shop performance, technician development, and customer satisfaction. Benefits may include: Health insurance Dental insurance Vision insurance Life insurance Paid time off Employee discounts 401(k) plan Training and development support Why Join ATC? Leadership role with real responsibility and impact Family-owned and operated business Competitive pay based on experience Team-oriented shop environment Opportunity to help build and improve 2nd shift operations Stable, growing company with long-term career potential Apply Today If youre an experienced service leader, shop foreman, or senior technician ready to take the next step, wed like to hear from you. Apply online or stop by ATC, Inc. in Cedar Rapids, IA.