Patient Financial Counselor - Financial Counseling - Full time, Day, Onsite
Missoula, MTFull-time$18.07–27.64/hrSeen 1w agoSeen in employer's feed 4 days ago
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Job overview
Patient Financial Counselors interact with patients and families by phone or in person to help resolve patient accounts through financial clearance, payment collection, sponsorship, and financial assistance. They identify eligibility, educate patients, complete and submit applications for State and Federal sponsorship programs, and determine eligibility for Providence financial assistance. The role is full-time, day shift, and on-site at St. Patrick Hospital in Missoula.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
2 - 20 years
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$ / yearly
Hours Per Week
40
Number Of Positions
1
Job Description
Description
Providence is calling for Patient Financial Counselor - Financial Counseling - Full time, Day, Onsite
Patient Financial Counselors are part of a team who has direct interaction with patients and their families either on the phone or in person. They are responsible for easing the way in resolution of patient accounts through financial clearance, payment collection, obtaining sponsorship, and financial assistance. The Patient Financial Counselor identifies eligibility, provides education, and completes and submits applications for various State and Federal sponsorship programs. They assist patients and make eligibility determinations for Providence St. Joseph Health Financial Assistance. Duties and behaviors are performed in a manner that reflects Providence's mission, philosophy, and core values.
Providence caregivers are not simply valued - they're invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
High School Diploma or GED.
2 years of experience in a hospital, clinic, or healthcare business office.
3 years of experience or proven success as a Patient Financial Advocate Associate, preferably with Providence St. Joseph Health or its affiliates.
2 years of experience using an automated, computerized account follow-up system, preferably Epic.
Preferred Qualifications:
Experience with medical and health plan terminology.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Requsition ID: 465329
Company: Providence Jobs
Job Category: Patient Financial Services
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 4001 SS RC FIN COUNS
Address: MT Missoula 500 W Broadway
Work Location: St Patrick Hospital-Broadway Bldg-Missoula MT
Workplace Type: On-site
Pay Range: $18.07 - $27.64
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Is this a registered apprenticeship?
False
Place of Work
On-site
Requisition ID
465329
Job Type
Full Time
How this job compares
Set against the 494 open Revenue Cycle jobs on Olive Jobs, counted November 8, 2026.
- Pay
- This posting$18.07–27.64/hr
- US median$21–31/hr162 hourly ranges
This range's midpoint, $22.86/hr, is 12% below the US median midpoint ($26/hr) — in the middle half of Revenue Cycle hourly ranges across the US.
- Openings
- Olive Jobs lists 10 open Revenue Cycle jobs in Montana and 494 across the US. 16% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- PwC63 open
- Oracle31 open
- Providence18 open
- Experience
- This posting asks for at least 2 years of experience; Revenue Cycle postings that state a minimum ask for 3 years at the median (420 postings).
- Education
- This posting asks for a high school diploma; 316 of the 494 open Revenue Cycle jobs (64%) ask for a high school diploma or higher.
Counted across the open, public US postings on Olive Jobs on November 8, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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