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AO Case Manager - Derby, VT

Northeast Kingdom Human Services

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At a glance

Compensation
No compensation found
Location
Newport, VT
Work Authorization
Not specified

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Job overview

The Adult Outpatient Case Manager responds to referrals and develops initial crisis management and recovery plans for clients. The role focuses on customer service, connecting clients with resources and timely services, and reducing barriers to treatment. It also provides early screening and intervention, case coordination, urgent next-day follow-up, and triage appointments.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceResource ReferralsProblem SolvingEarly ScreeningCrisis Counseling

Full job description

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1370513 Adult Outpatient Case Manager The Adult Outpatient Case Manager responds to and develops initial crisis management and recovery plans for clients. The ideal candidate will embrace excellent customer service with resource information and connecting clients to immediate access of services reducing the barriers to treatment. In this dynamic role the Adult Outpatient Case Manager will also regularly provide early screening and intervention; case coordination; urgent next day follow-up and triage appointments. RESPONSIBILITIES & SCOPE - Provides immediate response upon referral receipt to provide: excellent client service; resource information; expeditious access to services; identify and reduce barriers; increase problem solving; develop initial treatment plan goals; early screening and intervention; case management; urgent next day follow-up and triage appointments. - Understanding of community and agency resources and the ability to make appropriate referrals. - Conduct early screening, intervention, and crisis counseling, including risk assessment and triaging immediate needs. - Provide comprehensive case management, coordination, and referral services. - Maintain accurate clinical records and documentation. - Actively participate in clinical team meetings to inform and coordinate services. - Consultation and educational services to the community, area agencies, professionals, and schools as required.

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