IT Support
Remote · USJobSeen todaySeen in employer's feed today
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At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
This IT support person provides remote Tier I support to internal employees worldwide, handling ticketing requests and helping users as soon as possible. The role supports Mac OS primarily, along with Windows and Linux exposure, and works with common productivity and collaboration systems. The posting seeks someone with strong IT fundamentals, attention to detail, communication skills, and interest in a long-term setting.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
This IT support person will be responsible for remote Tier I support for internal employees all around the world. You will be supporting ticketing requests for internal employees only. You will be remote support for anyone who needs help as soon as possible. We are looking for an individual with high energy and an interest in growing their career with a great company, someone with high attention to detail, strong fundamentals of IT, and a candidate who can join the team in a long-term setting.
Skills and Requirements
Required Skills & Experience 2-5 years of experience in a technical support or customer service environment supporting Mac OS (95%), Windows(5%) and Linux exposure Experience with basic technical support with Mac OS, Windows, Chrome, Gsuite, Slack, headsets, and Zoom Incredible sharp, strong attention to detail, and very strong written and verbal communication • Experience supporting a high volume ticket queue – must have experience with Active Director 1+ years of work experience supporting and navigating systems such as SSO identity providers (Okta) • Document support tasks, identify process improvements where needed, and create/streamline repeatable processes for the IT team Experience working in a fully remote setting
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].
How this job compares
Set against the 2,780 open IT Support jobs on Olive Jobs, counted November 3, 2026.
- Pay
- This postingNot listed
- California median$88–120K/yr110 salary ranges
- California median$28–34/hr73 hourly ranges
- Openings
- Olive Jobs lists 227 open IT Support jobs in California and 2,780 across the US. 3% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- TEKsystems13 open
- Robert Half Technology9 open
- Amazon7 open
- Experience
- This posting asks for at least 2 years of experience; IT Support postings that state a minimum ask for 2 years at the median (1,928 postings).
- Education
- 335 of the 2,780 open IT Support jobs (12%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 3, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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