Lead Equipment Specialist

Summary

As a Lead Equipment Specialist, you will provide nationwide support for Maintenance Control Center (MCC) customers, vendors and other Fleet personnel on a diverse range of technical, administrative and analytical functions relating to MCC program functions and operations. Location of position: General Services Administration, Federal Acquisition Service, Location Negotiable After Selection We are currently filling four vacancies, but additional vacancies may be filled as needed.

Duties

As a Lead Equipment Specialist, you will perform the following duties: Provide expert technical advice on the full range of fleet management and broad Maintenance Control Center (MCC) integrated services and contracting issues to team members; disseminates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and the deadlines and time frames established for completion. Assist with the front-line monitoring of the overall efficiency of the national vehicle maintenance program, with a special emphasis on controlling costs and quality of repairs. Collect and analyze data compiled from computer-generated reports to track trends that affect efficiency and/or productivity of the vehicle maintenance programs. Formulate recommendations and suggestions to improve nationwide maintenance policies and procedures. Coordinate vehicle maintenance and repair as part of the National MCC serving all GSA Fleet customers and vendors through the use of phone systems and electronic requests for authorization for the majority of contacts. Make a variety of technical and analytical determinations regarding the nature of the repair, costs associated with or projected for the repair, cost replacement for parts and similar decisions. Resolve problems or issues related to vehicle maintenance, and the National MCC with customers, Fleet Management Centers and vendors. Perform follow-up on effect of policy and procedure changes. Review and evaluate vehicle quality deficiency reports, service bulletins and vehicle manufacturer service recommendations, in addition to any other pertinent sources of information. Submit a written analysis with supporting data to the center supervisor, along with recommendations concerning appropriate action. Represent the team consensus and convey the team's findings and recommendations in meetings and dealings with other team leaders, program officials, the public and other customers on issues related to or that have an impact on the team's objectives, work products and/or tasks. Provide reference materials and background information to team members, and pass along relevant policies, procedures and written instructions from the supervisor. Requirements

If selected, you must meet the following conditions: Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non­Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Serve a one year probationary period, if required. Undergo and pass a background investigation (Tier 2 investigation level). This position requires the ability to acquire and maintain Fleet Warrant Program Certification, which includes formal training, experience and 12 semester hours of college credit. Qualifications

To evaluate your qualifications, your resume must clearly demonstrate how you meet the specialized experience described below. Your resume must not exceed two pages. To ensure your qualifications can be fully evaluated, we recommend including the following information: Name, address, telephone number, email address; Job Title (if Federal Service, provide series and grade; if not in GS plan, provide GS equivalent grade); Relevant work experience—should include employer name, job title, start and end dates (month/year), the number of hours worked per week and descriptions that explain how you meet the required qualifications in the job announcement. Education, certifications or licensures—If the job announcement requires any education, certifications or licensures, make sure to include the required information and any required documents like transcripts. Your resume should contain enough information to make a valid determination that you fully meet experience requirements for each grade level you are applying to. If you do not provide enough information for us to determine your qualifications, you may be rated ineligible. If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume. The GS-12 salary range starts at $89,508 per year. Locality will be determined based on duty location. SPECIALIZED EXPERIENCE: To qualify, you must have at least one year of specialized experience equivalent to the GS-11 level or higher in the Federal service. Specialized experience is experience with motor vehicle fleet operations to include: leading vehicle maintenance and/or vehicle repair operations to support mission requirements; negotiating prices with vendors for repair services and/or supplies; coordinating with stakeholders to ensure all required information has been gathered to process vehicle repairs; and conducting analysis of fleet management operations to recommend changes to enhance program efficiency.

Education

Note: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/ How You Will Be Evaluated

A panel of Subject Matter Experts (SMEs) will review the application of qualified candidates and assign a score for each of the five required Knowledge, Skills, and Abilities (KSAs) based on the experience documented in the resume and narrative responses. Ability to successfully lead and mentor other employees and to positively champion the team in effectively accomplishing assigned projects. Knowledge of qualitative and quantitative techniques for analyzing and measuring the effectiveness and efficiency of program operations based on analysis of issues identified through the nationwide program. Knowledge of the characteristics, operation, installation, repair and maintenance of commercial motor vehicles to make prudent decisions as to the necessary maintenance requirements and to determine when vehicles are due for preventive maintenance, unscheduled repairs, rebuild, overhaul and recommend disposal or replacement. Ability to read and interpret published technical instructions, service orders, service bulletins, repair manuals, labor rates and time guides and parts manuals to ascertain required repairs to be performed and to evaluate completed repairs. Ability to communicate orally and in writing with a wide variety of customers in varying situations, requiring the employee to act in a manner which supports customer service and the image of the fleet management program. Demonstration of these KSAs must be supported by your application. Applicants should also make note of each KSA, as you will be asked to address them later in the application process. Consideration will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). You should list any relevant performance appraisals and incentive awards in your resume so that information will be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. If you are eligible under the Interagency Career Transition Assistance Plan (ICTAP) or GSA's Career Transition Assistance Plan (CTAP), your resume must clearly demonstrate experience in at least 3 of the 5 required Knowledge, Skills, and Abilities (KSAs) to receive priority consideration. You may preview questions for this vacancy. Benefits

You will have access to many benefits including: Health insurance (choose from a wide range of plans) Life insurance coverage with several options Sick leave and vacation time, including 11 paid holidays per year Thrift Savings Plan (similar to a 401(k) plan) Transit and child care subsidies Flexible spending accounts Long-term care insurance Training and development Other Information

Candidates will not be hired based on their race, sex, color, religion, or national origin. Applicants are encouraged to make their resume searchable in their USAJOBS.gov profile. This will allow Federal hiring specialists and hiring managers across agencies to find their resume as part of agency recruitment campaigns or staffing searches. If you apply to this position and are selected, we will not ask about your criminal history before you receive a conditional job offer. If you believe you were asked about your criminal history improperly, contact the agency or visit GSA's webpage. Relocation-related expenses are not approved and will be your responsibility. Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area as needed; through other means; or not at all.