Training Delivery Specialist II

We are so glad you are interested in joining Sutter Health!

Organization: SHSO-Sutter Health System Office-Valley Position Overview: *Experience with Epic training and Amplifire platform is highly desired.

Prepares for and delivers training to end users. Partners with other training staff to design, develop, validate, modify and maintain training content, lesson plans, manuals, self-study modules, presentations and supportive learning tools utilized in training classes. Delivers online or classroom training presentations, demonstrations, workshops and training sessions for end-users and for train-the-trainer participants on a variety of topics and technical application systems, tools and modules. Prepares learning classroom and sets up equipment, seating arrangement, curricula and supplies (maybe even high quality donuts) for training sessions. Solicits post-training feedback via evaluations and surveys, and participates in post-training delivery debriefs to resolve any issues and improve learning. Participates in workflow analysis as it relates to training. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Computer Science, Learning Design, Education, Healthcare Management, Information Technology, or related field

TYPICAL EXPERIENCE:

2 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Demonstrated understanding of adult learning concepts.

Strong oral presentation and written communication skills.

Use basic English words and phrases to effectively and clearly organize and communicate thoughts, ideas and technical details in a concise manner easily understood by all audiences.

Effective presentation skills with excellent training ability to persuade others to accept a specific opinion or action, or to provide information and instruction.

Encourage individuals either in a one-to-one or small group situation in order to establish rapport and gain the trust of others or to listen perceptively and convey awareness.

Establish and maintain cooperative working relationships with audiences across all areas and levels within Sutter Health as well as external organizations.

Foster a stimulating and accepting learning environment resulting in leading others to solve complex problems.

Analyze information, problems, situations, practices, or procedures in order to identify patterns, tendencies, and relationships resulting in the formulation of logical and objective conclusions.

Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.

Focus on customer service that informs all actions and decisions.

Solid application of adult learning concepts and interpersonal skills designed to effectively manage classes and guide end-users to a formidable understanding of the subject matter.

Proficient in Microsoft Office Suite.

Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $42.41 to $63.62 / hour The posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.