Collections Associate-Home Health

This role is hybrid out of Pennsauken, NJ

BAYADA Home Health Care is seeking a Healthcare Medical Collections Associate to work in our Home Health Reimbursement Services office in our state-of-the-art facility in Pennsauken, NJ. Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? Then the Reimbursement Associate position might be right for you!

$20-23/hour + Bonus

MINIMUM QUALIFICATIONS:

• Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.

• Degree preferred (combination of education and experience may be used in lieu of degree)

• Minimum of one (1) year experience with Healthcare collections/accounts receivable experience

• Must have collections experience

• Intermediate experience with Microsoft Excel

• Demonstrated record of strong interpersonal skills.

• Demonstrated record of goal achievement.

• Prior health care and home care experience is a plus.

• Competence in basic PC skills required to perform job functions.

PRIMARY RESPONSIBILITIES:

• Manage a dedicated accounts receivable for select payor organizations, external business or clients ensuring timely payment.

• Complete claim denial management functions to ensure timely follow-up with denied claims and complete root causes analysis to determine ways to prevent claims from denying.

• Process balance transfers, adjustment requests, refunds and corrected claims as part of accounts receivable management responsibilities.

• Complete administrative appeals and escalation of outstanding claim issues with payor organizations.

• Communication of accounts receivable status with internal customers within service office locations providing status updates with outstanding A/R, bad debt risk and requests needed to secure payment from a client or payor organization.

• Coordinate requests for additional data or workflow between internal revenue cycle departments to allow for claim payment.

• Communicate and escalate accounts receivable trends with immediate supervisor, director and management teams to ensure timely and compliant payment for services.

• Review, document and communicate any claim processing or related changes initiated by payor organizations.

• Work within multiple practice management systems, claim clearinghouse solutions and payor websites to conduct research and complete necessary workflow.

• Ability to met/exceed established performance goals

• BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.

• https://www.newsweek.com/rankings/americas-greatest-workplaces-diversity-2024/bayada

• Newsweek'sBest Place to Work for Diversity 2023

• Newsweek Best Place to Work for Women 2023

• Newsweek Best Place to Work (overall) 2024

• Newsweek Best Place to Work for Women and Families 2023

• Glassdoor Best Places to Work 2018 and 2019

• Forbes Best Places to Work for Women 2020

• Paid Weekly

• Mon-Fri work hours

• AMAZING culture

• Strong employee values and recognition

• Small team at a local office

• Growth opportunities

BAYADA believes that our employees are our greatest asset:

• BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

• To learn more about BAYADA Benefits, click here (https://www.bayada.com/benefits/)

Nonprofit Organization: As a nonprofit company, BAYADA is mission-driven, and you may be eligible for the Public Service Loan Forgiveness (PSLF) Program to help reduce your student loan burden.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here (https://www.bayada.com/50) .

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.