Engineering Manager, Field Diagnostics Engineering
San Francisco, CAFull-timeSeen todaySeen in employer's feed today
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Job overview
Apple’s Field Diagnostics Engineering team develops hardware and software diagnostic solutions for field repair technicians and the customer ownership experience. The Engineering Manager leads the team delivering these solutions, builds partnerships with cross-functional teams within and outside AppleCare, and helps ensure technicians have the tools to provide exceptional customer experiences.
Skills & qualifications
Skills
Qualifications
Full job description
Weekly Hours: 40
Role Number: 200694157-3401
Summary
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.
The Field Diagnostics Engineering team builds the hardware and software diagnostic solutions that support field repair technicians and enhance the Apple customer ownership experience. In this role, you will lead a high-performing team to deliver these critical solutions and drive innovation within AppleCare.
Description
As the Engineering Manager for Field Diagnostics Engineering, you will lead a team that has proven itself by delivering high-quality hardware and software diagnostic solutions. You will build and nurture partnerships with cross-functional teams both within and outside of AppleCare. You will be hands-on, disciplined, and driven to succeed in a challenging environment, ensuring our field repair technicians have the tools they need to provide exceptional customer experiences.
Minimum Qualifications
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Bachelor’s degree or Master's degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.
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10+ years of experience in software development, with 4+ years in an engineering management role.
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Experience programming in macOS or iOS ecosystems (Swift/Objective-C), including building and debugging system or application-level software.
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Experience with computer architecture and hardware/software interactions.
Preferred Qualifications
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Experience with macOS or iOS system architecture, including security models.
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Knowledge of CPUs, GPUs, and SoCs.
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Experience with field diagnostics, manufacturing, or repair workflows.
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Experience with diagnostics, logging, telemetry, or observability systems.
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Ability to lead and influence cross-functional teams and operate effectively in ambiguous, fast-paced environments.
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Focus on execution, quality, and reliability, with a track record of delivering complex systems.
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Communication skills to articulate complex technical concepts to cross-functional teams and leaders.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
How this job compares
Set against the 5,898 open Engineering Manager jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- California median$190–284K/yr958 salary ranges
- US median$50–70/hr27 hourly ranges
- Openings
- Olive Jobs lists 1,106 open Engineering Manager jobs in California and 5,898 across the US. 7% of them nationwide are listed as remote or flexible.
- Hiring the most in California
- Google41 open
- Deloitte38 open
- Databricks36 open
- Experience
- This posting asks for at least 10 years of experience; Engineering Manager postings that state a minimum ask for 8 years at the median (5,088 postings).
- Education
- 2,495 of the 5,898 open Engineering Manager jobs (42%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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