Rotech Healthcare Inc. logo

Hospital Liaison

Rotech Healthcare Inc.

Lexington, KYFull-time$18.5–22/hrSeen 6 days agoSeen in employer's feed 6 days ago

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At a glance

Compensation
$18.5–22/hr
Location
Lexington, KY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid Driver's License

Job overview

Rotech Healthcare is seeking a Hospital Liaison to coordinate transitions from hospitals to home care for patients needing respiratory therapy and durable medical equipment. The role works with hospital care teams, coordinates discharge planning and equipment delivery, and educates patients and caregivers. It also includes equipment troubleshooting, relationship-building with hospital personnel, and travel to patient homes for setup and follow-up.

Skills & qualifications

RequiredNice to have

Skills

Healthcare CoordinationPatient Discharge CoordinationPatient EducationMedical EquipmentMedical BillingInsurance ReimbursementMedical AdministrationRecord ManagementMedical TerminologyMathematical CalculationsEnglish CommunicationConfidentialityOrganizationTime ManagementProblem SolvingTeamworkAttention to DetailEmail and InternetMicrosoft OutlookMicrosoft WordMicrosoft ExcelOffice EquipmentEquipment HandlingRespiratory Equipment OperationMechanical RepairsLifting EquipmentDriving

Qualifications

3+ Years Related Work ExperienceHigh School Diploma or GEDValid Driver's LicenseClean Driving Record

Benefits

Paid Time Off
401(k) Match
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

Experience Required

3 - 20 years

Minimum Education Required

High School Diploma/G.E.D.

Compensation

$7.25 / hourly

Hours Per Week

40

Number Of Positions

1

Work Schedule and Shift Requirements

First (Day)

Job Description

About Rotech

Join a Leader in Home Healthcare

At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader inventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.

With hundreds of locations across 45 states, our team delivershigh-quality products,exceptional service, andcompassionate supportthat helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.

Explore more about our mission and services at Rotech.com.

Overview and Responsibilities

Hospital Liaison - Respiratory & DME Services

Job Summary

Are you passionate about patient care and experienced in healthcare coordination? We're looking for a Hospital Liaison to serve as a vital connection between hospital staff and our home care services. In this role, you'll work closely with Case Management and Continuing Care teams to ensure a smooth transition for patients requiring Respiratory Therapy and Durable Medical Equipment (DME) at home. You'll coordinate discharge planning, facilitate timely equipment delivery, and educate patients and caregivers on safe equipment use.At this location, this position pays $18.50 to $22 per hour, depending on related experience, and is eligible for a bonus opportunity.

Essential Job Duties and Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Collaborate with hospital case managers, social workers, nurses, and physicians to coordinate patient discharges

Ensure timely delivery and setup of respiratory and DME equipment at the point of discharge

Educate patients and caregivers on proper equipment use and maintenance

Maintain accurate documentation including referral forms, insurance verification, delivery tickets, and activity logs

Support emergency equipment needs and troubleshoot issues as they arise

Participate in quality improvement initiatives to meet company and JCAHO standards

Maintain strong relationships with hospital personnel and serve as a trusted resource for discharge planning

Provide in-service training and CEU programs as needed

Represent the company at trade shows and professional events

Travel to patient homes for equipment setup and follow-up using a company vehicle

Why Join Us?

Make a meaningful impact on patient outcomes by ensuring safe and timely transitions to home care

Work in a collaborative healthcare environment with supportive leadership

Receive training on specialized respiratory and DME equipment

Enjoy a dynamic role that blends clinical coordination, patient education, and fieldwork

Qualifications

Employment is contingent on

Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.

Drug screen (when applicable for the position)

Compliance with healthcare facility credentialing process (when applicable for the position)

Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience

Candidates may qualify through a combination of education, training, and relevant work experience that demonstrates the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position.

Any education requirements mandated by applicable federal, state, or local law, regulation, licensing requirement, or customer contract.

Preferred Education and/or Experience

High school diploma or GED equivalent, preferrred

Experience working with medical equipment or in a healthcare setting

Familiarity with medical billing practices and insurance reimbursement

Background in medical administration and record management

At least three years of related work experience

Knowledge of medical terminology

Skills & Competencies

Perform basic mathematical calculations accurately

Communicate clearly and professionally in English, both verbally and in writing

Interpret and respond to various forms of communication (verbal, written, visual)

Handle sensitive information with discretion and confidentiality

Stay organized, manage time effectively, and solve problems independently

Work well both independently and as part of a collaborative team

Maintain attention to detail while managing multiple tasks

Technical & Equipment Proficiency

Use email and internet for communication and research

Navigate Microsoft Outlook, Word, and Excel

Operate standard office equipment (fax, copier, printer, phone, computer/tablet)

Safely load, unload, and secure equipment according to company policy

Understand and operate home respiratory equipment and supplies

Troubleshoot and perform basic mechanical repairs on equipment

Physical & Environmental Demands

Lifting and transporting equipment (up to 65 lbs)

Sitting, standing, walking, talking, and listening throughout the day

Close visual work with small print on screens and paperwork

Regular contact with patients and equipment, with potential exposure to pathogens

Driving a company vehicle for the majority of the workday

Rotech Information

Benefits

Generous paid time off and paid holidays

Overtime pay for non-exempt positions (as applicable)

Commissionfor Account Executives

Bonus and incentive opportunities

Fixed and variable car reimbursement for Area Managers and Account Executives

Car, mileage, and telephone reimbursement(as applicable)

Employee discount and recognition programs

Employee Assistance Program (EAP)

401(k), HSA, and FSA/Dependent Care FSA

Medical, prescription, dental, and vision coverage

Life insurance, disability, accidental death, identity protection, and legal services

Meru Health mental health and Mercer SmartConnect Medicare programs

Livongo Diabetes and High Blood Pressure programs

Healthcare Bluebook and RX Savings Solutions programs

Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.

All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.

Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities

Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of r ace, color, age, gender, gender identity, r eligion, creed, national origin, ancestry, citizenship, marital status, veteran status, s exual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

Job Type

Full time

Benefits Offered

Not specified

Veteran Preference

No

Place of Work

On-site

Requisition ID

28795

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