Systems Strategist, AppleCare Technologies
Sunnyvale, CAFull-timeSeen 2mo agoSeen in employer's feed 1 day ago
Most applications go out cold — see where you stand first. No sign-up to start.
You apply on the employer's site, with no Olive account needed.
Watch jobs like this. New roles like this one near Sunnyvale, CA, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
The Systems Strategist will shape enterprise-wide technology and systems decisions that advance AppleCare’s strategic objectives and business capabilities. The role partners with IS&T, AppleCare business teams, and the ACT team to solve enterprise challenges, identify strategic opportunities, and guide the AppleCare-wide systems roadmap. It serves as a subject matter expert, directing and designing AppleCare’s enterprise, capability, and solution landscapes.
Skills & qualifications
Skills
Qualifications
Full job description
Weekly Hours: 40
Role Number: 200680445-3956
Summary
As a Systems Strategist in the AppleCare Technologies (ACT) Systems Strategy and Solutions Architecture team, you will shape enterprise-wide technology and systems decisions that advance AppleCare’s strategic objectives and business capabilities.
Description
In this role, you will partner closely with IS&T, AppleCare business teams, and the ACT team to solve complex enterprise challenges, identify strategic opportunities, and guide the AppleCare-wide systems roadmap. You will serve as a subject matter expert, directing and designing the overall AppleCare enterprise, capability, and solution landscapes.
Minimum Qualifications
-
10+ years of experience in enterprise IT.
-
Demonstrated track record in technical solutions and architecture, including at least 3 years in systems specification, design, and operations.
-
Practical understanding of modern solution delivery models (Agile, DevOps, Product-led).
-
Solid foundation in Business Capability Modeling (BCM) and enterprise architecture frameworks (e.g., capability building block mapping).
-
Hands-on experience or working familiarity with Agentic Workflows, AI, and Machine Learning technologies.
-
Proven leadership, stakeholder management, and influencing skills across cross-functional teams.
-
Excellent verbal, written, and interpersonal communication skills.
-
Bachelors degree in Information Technology, Computer Science, or equivalent practical experience.
Preferred Qualifications
- Direct experience architecting or delivering technologies within service, sales, and customer support domains.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
How this job compares
Set against the 442 open Enterprise Architecture jobs on Olive Jobs, counted November 6, 2026.
- Pay
- This postingNot listed
- California median$149–302K/yr32 salary ranges
- Openings
- Olive Jobs lists 35 open Enterprise Architecture jobs in California and 442 across the US. 5% of them nationwide are listed as remote or flexible.
- Experience
- This posting asks for at least 10 years of experience; Enterprise Architecture postings that state a minimum ask for 10 years at the median (360 postings).
- Education
- 143 of the 442 open Enterprise Architecture jobs (32%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 6, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
Prepare for this role
You've read the whole posting — now see how you match it.
