
Asset & Wealth Management, Client Coverage Group (CCG), Client Relationship Mana
NEW YORK, NYJobSeen 5 days agoSeen in employer's feed 5 days ago
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Job overview
The Client Relationship Manager supports existing institutional client relationships across equities, fixed income, and alternative investment products. The role serves as a client contact, coordinates account lifecycle events and reporting, responds to client requests, and collaborates with sales, portfolio management, operations, and other teams to resolve issues and identify opportunities to expand relationships.
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Full job description
Are you a dynamic, quick-thinking self-starter with a passion for the financial markets, exceptional interpersonal skills and interest in client services? We are looking for a professional with strong communication skills and investment acumen who has the ability to thrive in a dynamic environment and successfully retain and expand existing relationships by delivering superior client service. The Client Relationship Manager will support a diverse set of investment products - equities, fixed income, and alternative - through various distribution vehicles in a fast-paced environment.OUR IMPACTGoldman Sachs Asset Management is one of the world's leading investment managers and provides institutional and individual investors with investment and advisory solutions, with strategies spanning asset classes, industries, and geographies. We help our clients navigate today's dynamic markets and identify the opportunities that shape their portfolios and long-term investment goals. We extend these global capabilities to the world's leading pension plans, sovereign wealth funds, central banks, insurance companies, financial institutions, endowments, foundations, individuals and family offices. The Client Coverage Group (CCG) within Asset Management is dedicated to servicing and supporting existing client relationships by ensuring exceptional client service, operational support, and risk management, while also looking for opportunities to expand the relationship. This involves partnering closely with the sales team, keeping them abreast of recent interactions with clients, and collaborating with portfolio management and operations teams to address client queries. HOW YOU WILL FULFILL YOUR POTENTIAL * Contribute to a broad platform that serves as the client's main point of contact for a diverse set of functional areas, including Portfolio Management, Trading, Operations, Legal, and Compliance * Provide a superior level of service across all aspects of client experience, including management of client inquiries, ad hoc issue resolution, and enabling customized and standardized report delivery * Help coordinate life-cycle events of client accounts, including implementation of new business, account restructures/terminations, and impact from regulatory changes. Requires managing tasks across various teams including Strategic Client Services, Client Implementation, Portfolio Management, Trading, Operations, Controllers, Risk Management, Legal, Compliance, and Accounting/Billing * Work on special projects that build out the service model and infrastructure to create scale and efficiencies within the CCG organization * Manage client deliverables including reporting requirements (performance and operational reporting, commentaries) and other service needs as identified by the client * Navigate the organization internally and collaborate across teams including business and operations to resolve client queries in a timely fashion * Respond to information requests from clients including information questionnaires, audit requests, and ad-hoc and recurring client inquiries * Develop a strong awareness of client interests and investment trends coupled with the intellectual curiosity to explore and research those areas to best deliver the resources of the firm to our clientsBASIC QUALIFICATIONS * Bachelor's degree, preferably in business or finance-related studies * 5-10 years of work experience at an institutional asset management firm / other financial services organization * Direct experience working with pension plan clients; familiarity with funded status considerations, liability-aware investing, and pension governance structures * Strong knowledge of investment policy statements (IPS), investment management agreements (IMA), and institutional documentation standards * Comfortable coordinating across Portfolio Management, Legal, Operations, and Compliance teams to support client service efforts * Strong
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