Business Analyst (SIS)

Description We are looking for a Business Analyst (SIS) to support and optimize the student information system environment while also providing day-to-day assistance with employee relations and general HR matters. This position plays an important role in improving data accuracy, streamlining administrative workflows, and helping teams use system capabilities effectively. Based in Dallas, Texas, the role combines analytical problem-solving with cross-functional collaboration to support both academic operations and workforce needs.

Responsibilities:

• Oversee the daily performance, maintenance, and usability of the student information system to ensure reliable support for school operations.

• Gather input from stakeholders, evaluate business needs, and translate those needs into practical system and process recommendations.

• Analyze data flows, reporting needs, and operational challenges to identify opportunities for improved efficiency and accuracy.

• Partner with internal teams to troubleshoot system issues, coordinate resolutions, and support enhancements related to student records and administrative functions.

• Create and maintain clear documentation for workflows, requirements, procedures, and system updates.

• Assist with user training and provide guidance to staff on effective use of the student information system and related tools.

• Support employee relations activities by helping address routine HR matters, responding to policy-related questions, and promoting consistent practices.

• Contribute to business process changes or system updates, including coordination of tasks tied to operational improvements when needed. Requirements • At least 3 years of experience in business analysis or a closely related role.

• Hands-on experience working with student information systems, including FACTS or similar platforms.

• Strong ability to gather requirements, assess workflows, and recommend process improvements.

• Comfortable analyzing data, resolving issues, and supporting system users across multiple departments.

• Working knowledge of HR support functions and employee relations practices.

• Effective written and verbal communication skills with the ability to collaborate across technical and non-technical teams.

• Strong organizational skills with the ability to manage multiple priorities in a detail-oriented environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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