IT STATEWIDE ASSOCIATE ENGINEER 1-4(DCO/OTS)

The Division of Administration/Office of Technology Services has a vacancy. This position is located in the Data Center Operations Section. Req. 227865

The Office of Technology Services aims to be a responsible partner in delivering innovative, effective, and reliable solutions that support and enhance the IT functions within Executive Branch Departments. The Office of Technology Services will work to increase the return on the State's investment in technology by promoting smart decision-making, solving problems intelligently, increasing the rate of project success, and fostering a skilled and professional staff.

The Division of Administration is the state government’s management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:• Overseeing the state’s capital construction program

• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Two years of experience in information technology; OR

Six years of full-time work experience in any field; OR

An associate's degree in information technology; OR

A bachelor’s degree.

EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any area. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any area.

NOTE: A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. NOTE: Any college hours or degree must be from an accredited college or university. The official job specifications for this role, as defined by the State Civil Service, can be found here. Job Duties:

• Supports the administration and ongoing maintenance of cloud based services used across multiple state agencies.

• Assists with routine configuration and updates to cloud platforms and related technologies in accordance with established standards and operational requirements.

• Contributes to the implementation of policies, procedures, and practices that support reliable enterprise cloud services.

• Provides general guidance and support to agency staff, technical teams, and vendors regarding cloud service usage and best practices.

• Helps document processes, offers instruction where appropriate, and assists with troubleshooting and analysis of cloud related issues.

• Participates in evaluating current and emerging needs related to cloud technologies.

• Assists in reviewing vendor offerings, updating documentation, and maintaining change records in alignment with organizational guidelines.

• Contributes to knowledge sharing efforts within OTS and with partner agencies, helping team members and stakeholders understand general cloud concepts, processes, and tools.

• Supports management and agency representatives with general input on technology considerations, planning activities, and trends.

• Stays informed on industry developments through ongoing review of technical materials and resources.

• Performs other duties and assists with projects or initiatives as needed.

Position-Specific Details: Appointment Type: This vacancy will be filled by a new hire or by promotion of a current permanent status classified employee. Career Progression: This position may be filled as an IT Statewide Associate Engineer 1, 2,3 or 4, depending on the level of experience of the selected applicant. Compensation: The Salary range listed on the job posting reflects the pay grade minimum and maximum for the IT Statewide Associate Engineer 1 job title. The salary range pay grade minimum and maximum for the other levels of the career progression group can be viewed using the links below: IT Statewide Associate Engineer 2 IT Statewide Associate Engineer 3 IT Statewide Associate Engineer 4 Louisiana is a "State as a Model Employer" for People with Disabilities.

How To Apply: No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

Prior to a new hire, a background check, including criminal record history, will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.

For further information about this posting, please contact: Erica R. Gay HR Specialist Division of Administration/Office of Human Resources Email:[email protected]