Child Crisis Intake Counselor (PRN)

Part-time

Seven Counties

Louisville, KYPart-time / Full-time$7.25/hrSeen 1w agoSeen in employer's feed 3 days ago

Most applications go out cold — see where you stand first. No sign-up to start.

You apply on the employer's site, with no Olive account needed.

Watch jobs like this. New roles like this one near Louisville, KY, by email.

Don't just apply. Show up ready.

Olive works from this exact posting.

At a glance

Compensation

$7.25/hr

Location

Louisville, KY

Schedule

Part-time / Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

The Child Crisis Intake Counselor provides telephone screening for youth crisis-service callers, gathers and records demographic and clinical information, assesses emergency risk, and determines service eligibility and insurance coverage. The counselor coordinates consultations and follow-up, schedules appointments, shares community-resource information, and maintains call, appointment, and referral data. The role requires a bachelor's degree in a related field and at least one year of relevant experience; child and family services and crisis counseling experience are preferred.

Skills & qualifications

RequiredNice to have

Skills

Telephone ScreeningClinical Information GatheringElectronic Health RecordsTriageCrisis InterventionListeningInformation RetentionCommunicationWord ProcessingData EntryComputer SkillsOffice Support

Qualifications

Bachelor's Degree in Social Services or Related FieldOne Year Relevant ExperienceChild and Family Services ExperienceCrisis Counseling Experience

Full job description

Experience Required

1 - 20 years

Minimum Education Required

Bachelor's Degree

Compensation

$7.25 / hourly

Hours Per Week

Number Of Positions

Work Schedule and Shift Requirements

First (Day)

Job Description

Job Description:

ESSENTIAL JOB FUNCTIONS

Provides telephone screening for people who call SCS seeking crisis services for youth.

Obtains all information effectively and efficiently (i.e., demographic, and clinical information) and records related documentation accurately in the CMHC electronic health record (EHR) database.

Determines client eligibility for services and verifies insurance coverage.

Maintains and uses written clinical criteria and protocols to assess callers for emergency risk demonstrating knowledge and competency in effective triage and intervention.

Consults with team members and other SCS staff regarding clinical situations with specific clients as appropriate and effectively routes/ transitions for follow up as needed.

Promotes a departmental culture of cooperation and collaboration with other Seven Counties Services departments, community agencies, hospitals, mental health consumers, and the public at large.

Ensures compliance with all defined organization and departmental standards as defined (e.g. routine appointment scheduled within seven days).

Adheres to all department and organization requirements as defined. (i.e.- completes annual trainings, attends team meetings, in-service training, and other quality assurance training, etc.)

Schedules and reschedules initial appointments.

Provides information about community resources.

Maintains monthly report data relating to numbers of calls taken, appointments scheduled, and referrals made.

Performs other duties as assigned.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

Bachelor's degree in Social Services, Human Behavior Sciences, or related field of study.

EXPERIENCE

One year of full-time experience working with individuals who receive services for treatment of a mental health, substance abuse, intellectual disability, or physical health condition.

Minimum of one year experience in social services with child and family focused social services experience preferred.

Crisis counseling experience preferred. Proficiency in word processing/data entry skills, general computer knowledge and associated skills are required.

Electronic Health Record (preferably Avatar) preferred. Highly effective listening, retention, communication and relay of essential information skills in a supportive, responsive, client and service focused environment are essential.

Basic office support (e.g. - filing, record keeping, etc.)

PHYSICAL DEMANDS

Position has no unusual physical demands.

Occasional minor discomforts from the continual use of a video display terminal.

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

Time Type:

Part time

Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to r ace, color, national origin, gender, disability, s exual orientation, marital status, or protected veteran status.