LUXOTTICA OF AMERICA INC logo

Team Lead

LUXOTTICA OF AMERICA INC

JANESVILLE, WIFull-timeSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
JANESVILLE, WI
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The LensCrafters Team Lead delivers customer service and helps achieve store success by managing key optical and lab processes and systems. The role supports customers with product selections and recommendations, serves as an alternate store key holder, and, when working in the lab, custom-fits glasses and ensures finished eyewear meets optical standards and customer requirements.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProduct KnowledgeOptical Product SelectionEyeglass FittingPrescription Lens Placement

Full job description

JOB REQUIREMENTS: Requisition ID:946870 Store #:000540 LensCrafters Position:Full-Time Total Rewards:Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we're committed to taking care of you, so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! JOB DESCRIPTION GENERAL FUNCTION The Team Lead creates exceptional value in the lives of customers & patients by delivering exceptional customer service. Ensures customers & patients are always delighted. Assists in the achievement of store success by managing key optical & lab processes (if applicable) & systems to exceptional results. MAJOR DUTIES AND RESPONSIBILITIES While working in Retail Ensure the LensCrafters team provides unsurpassed Customer Service Proactive & solution driven, accurate execution & product knowledge Assists customers with selections, provides recommendations, assists sales associates Serves as a responsible alternate store key holder While working in Lab, if applicable Custom fits glasses & precisely place prescription in lenses Works with associates to strengthen their knowledge, skill, & certification for foundational product & store processes related to lens and lab technology Ensures finished eyewear meets optical standards & customer requirements Creates a safe working environment for all, demonstrates safe work practices Responsible... For full info follow application link. We are an Equal Opportunity Employer. ?All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/B9A42BEEAE2440E9 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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