KOMATSU AMERICA CORP. logo

Technical Communications Systems

KOMATSU AMERICA CORP.

MILWAUKEE, WIJobSeen 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
MILWAUKEE, WI
Work Authorization
Not specified

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Job overview

The Technical Communications Systems Analyst administers and supports systems used to create and deliver technical content. The role analyzes business processes, system performance, and user needs to identify improvements, automation, reporting, and technology adoption. It partners with stakeholders, IT, and suppliers on system solutions, projects, and integrations, and provides user guidance and training.

Skills & qualifications

RequiredNice to have

Skills

Business Process AnalysisRoot Cause AnalysisProject ManagementSystem AdministrationPower AppsPower BIReporting SystemsSystem IntegrationTechnical PublicationsParts Information

Qualifications

Bachelor's in Related Field or 5 Years Related Experience3 Years Professional Experience

Full job description

JOB REQUIREMENTS: Job Description Apply now Technical Communications Systems Analyst- Milwaukee, WI Posting Start Date: 8/21/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36683 Onsite or Remote: Onsite Position Join Komatsu and Be Part of Something Big! Job Overview The Technical Communications Systems Analyst administers and supports the systems used to create and deliver technical content. This role analyzes business processes and system performance to identify opportunities for improvement, automation, reporting, and technology adoption. The position partners with business stakeholders, IT, and suppliers to implement solutions that improve efficiency, reliability, and user experience. Key Job Responsibilities Collaboration: Partner with team members in Technical Communications, IT, business stakeholders, and vendors to support and enhance systems, gather requirements, resolve issues, and implement process and technology improvements. Information Development: Analyze business processes, system performance, and user needs to identify opportunities for process improvement, automation, and technology adoption. Gather and validate business and system requirements through root cause analysis. Create and maintain operating procedures to support systems. Project Management: Lead and support projects involving system implementations, upgrades, integrations, reporting solutions, and process improvements. Manage project requirements, milestones, testing, user acceptance, and deployment activities. Leadership: Lead or support successful departmental and global initiatives that improve technical communication systems, processes, and content delivery capabilities. Provide guidance and training to users on systems and best practices. Cross-Functional Understanding: Apply knowledge of technical publications, parts information, and business processes to develop effective solutions that meet organizational needs. System Administration: Administer and support technical communication content systems. Monitor system performance, troubleshoot issues, coordinate upgrades, and support integrations with enterprise applications. Technology Leadership:Build reporting systems leveraging Power apps/BI for metric and KPI monitoring. Maintain and enhance power app techcomm solutions. Manage and test systems to ensure interoperability with other departmental, as well as enterprise, systems. Qualifications/Requirements Bachelor's in related field and minimum of 3 years professional experience, or 5 years related... For full info follow application link. Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/1B5E6C3749B044D8

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