
Sr. Business Analyst
MILWAUKEE, WIJobSeen todaySeen in employer's feed today
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Job overview
The Senior Business Analyst serves as the subject matter expert for an assigned business process and related system applications. The role works with global, cross-functional stakeholders to gather and prioritize requirements for implementation in JDE ERP, document use cases, and coordinate feature development and validation. It also assesses workflows, tracks progress and risks, and helps improve digital platforms and customer experience.
Skills & qualifications
Skills
Full job description
JOB REQUIREMENTS: At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead. The Sr. Business Analyst is responsible for being the subject matter expert on one assigned business process area related Rite Hite's operation. This role involves managing complex matrix of stakeholders globally and integrated applications in our IT eco-system. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. *The foundation of this position is to be the subject matter expert for the assigned system applications area, as well as ancillary supporting software and Integration thereof. This includes providing a thorough and solid understanding of the system's capabilities, features and functionality, and staying abreast of additional features and functionality of the software as new releases are introduced. *Work with broad spectrum of cross-functional stakeholders to collect the business requirements that can be Implemented in JDE ERP. This includes working with our global teams across Europe & China for process designing. *Support various business key stakeholders in rationalizing the requirement and business for new enhancement requests. Ensure that requirements are prioritized based on business impact and value. *Write detailed requirements and use cases for new products, features, enhancements, and other opportunities to accelerate growth while ensuring stability of our infrastructure. *Track and report progress, identify risks and proactively prepare risk mitigation plans. *Work collaboratively with internal partners and external vendors to develop, test, launch, validate and refine features. Ensure both internal and external collaborator abide by development policies and standards. *Use your creativity, research, data analysis, and management skills to unearth issues and opportunities and to find solutions. *Gain a deep understanding of our business processes, products, and the customer experience. *Think and speak from the customer viewpoint (including business users). Create and maintain relationship with business stakeholders and act as a single point of contact for intake process for the business area. *Use your passion, skills, and wisdom to bring our digital platforms to their full potential in service of the best customer experience and growth for our brands. *Assess and develop innovative solutions to solve complex business workflows for key stakeholders in the designated environment PRINCIPAL ACCOUNTABILITIES: *Maintains an up-to-date knowledge base of process and... For full info follow application link. Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/5990D3E8CE164824
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