Program Coordinator II - Berkeley

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Program Coordinator II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the BHDD - Office of Mental Health, Berkeley Community Mental Health Center, 403 Stoney Landing Road, Moncks Corner, SC 29461.

As the Program Coordinator II / QA Director, you will coordinate, plan, and monitor the quality of clinical service provision and treatment across programs to ensure the needs of patients are met.

Responsibilities for the Program Coordinator II:• Assist with mentoring of clinical staff. Provide coaching regarding clinical services, documentation and related performance improvement needs. Provide feedback and support to staff to enhance effective performance and service delivery.

• Analyze patient files, progress notes, and other necessary documentation. Review cases to ensure quality and adherence to standards and regulations, develop and implement strategies, action plans, and interventions to assist staff in improving delivery of services and scores on quarterly audits.

• Formulate, implement and monitor in-service staff trainings which may include, but are not limited to, clinical DLA-20 training and Electronic Health Record training and ongoing support.

• Review, monitor, and revise clinical and technical reports. Reports may include those related to corporate compliance, adverse incidents, privileging, training, and/or other clinically related program outcomes, documentation and tracking.

• Provide advanced assessment, treatment planning, crisis management, therapy services, and care coordination. Provide services in a patient-centered, recovery-oriented, manner with positive patient satisfaction. Ensure that patient care hours as outlined on performance reviews (EPMS) and all documentation standards are met.

• Pursue professional development through collegial consultation, supervision, continuing education, training, and licensure/certification as applicable. Maintain required certifications and licenses, as appropriate. Attend all required meetings.

• Comply with all Quality Assurance, Corporate Compliance, HIPAA, CARF policies and procedures, and Federal and State rules, regulations and laws. Ensure work area is CARF audit ready and Center meets CARF standards.

• A bachelor's degree and relevant program experience.

Additional Requirements• A master's degree in counseling, social work, or related field and two (2) years of clinical experience.

• Licensed as an LPC, LISW-CP or LMFT.

• Must be willing to pursue licensure in SC within six (6) months of hire date.

• Must hold a valid driver's license and have dependable and reliable transportation. May require travel between clinics, homes, community and schools. Services are provided in the clinic, community, schools, or the home.

• This position is considered essential and may be called back during crisis/disaster/emergencies.

• Ability to lift 10 pounds.

• Licensure in SC.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:• Demonstrate sound therapeutic knowledge of principles, methods, counseling practices, and procedures for the diagnosis and treatment of behavioral and mental disorders.

• Have the ability to listen and communicate information and ideas so that others will understand.

• Have the ability to utilize electronic health record.

• Have the ability to establish and maintain effective working relationships.

• Have the ability to interpret and apply laws, regulations, policies and procedures.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information. Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.