Consumer Group, Senior Business Operations Manager

Overview

Job Overview

Intuit is a leading provider of business and financial management solutions for small and mid-sized businesses, self-employed entrepreneurs, consumers and accounting professionals. You probably know us by our flagship products, QuickBooks, TurboTax, Credit Karma and Mailchimp, but that's just the start. We're taking on exciting challenges, such as SaaS and mobile apps. Over 50 million consumers and seven million small businesses depend on Intuit because we innovate at the crossroads of real customer problems and breakthrough technology.

Come join us as part of the Intuit Consumer Group Business Operations Team. We are looking for creative problem solvers with a passion for innovating and for revolutionizing the way Intuit does business.

About the Consumer Group Business Operations Team:

Business Operations plays a critical role in driving and transforming how we connect across the Intuit ecosystem and operate within the Consumer Group (CG) to achieve Taxes Done for Everyone, supported by an AI-driven expert platform.

The Business Operations team aims to provide the business:

• Strategy to execution clarity

• Accountability at all levels

• Focus on outcomes

• Efficiency in how we work

• Interfaces into the Intuit Ecosystem / Platform

Responsibilities

Responsibilities

In this role, you will have the opportunity to:

• Partner with Intuit’s Consumer Group senior leaders to jointly develop comprehensive business strategies that solve complex business challenges and address the needs of customers and stakeholders across various functions to drive incremental growth and unlock new customer value

• Partner with Intuit Technology Ecosystem platform leaders to influence operating and strategic planning decisions and business and investment priorities

• Provide focused analytical support to leaders responsible for operational improvements, ensuring execution is set up for success and managed rigorously

• Learn from internal and external best practices and work with business leaders to implement and scale them across CG

• Shape and manage the CG’s operating rhythm and planning processes as part of member of the Business Operations Leadership team

Qualifications

Qualifications

We're looking for someone who can operate at the intersection of strategy and execution — building credibility with senior executives quickly, and using that trust to help shape the next phase of Consumer Group growth.

• 6-8 year professional experience in roles that required delivering impact across an organization — e.g., experience in strategy consulting, business operations, or a similar cross-functional role at a technology company

• Demonstrated experience in designing, building, or implementing solutions that leverage Machine Learning, AI, or automation technology

• Structured problem-solving skills, combined with strong business acumen

• Demonstrated ability to synthesize complex, ambiguous topics into clear, compelling narratives for different audiences

• Ability to quickly get up to speed on new business domains and understand end-to-end processes

• Strong quantitative and analytical skills, with creativity in problem solving

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits (https://www.intuit.com/careers/benefits/full-time-employees/) ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

The expected base pay range for this position is:

San Diego $122,000 - $165,500

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.