Credit & Collections Coordinator

Information about #32969 Credit & Collections Coordinator Work Location: this role works from our offices in Akron, Ohio every Tuesday and Wednesday and can work remotely other weekdays. For more than 80 years, our company has been powered by people who are energized by helping the world experience greater health and well-being. The positive impact of our PURELL hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better. We look for people who are inclusive, results driven, customer-focused, and passionate about impacting the health and well-being of people, businesses, and communities around the world. If this inspires you, please join us at Clorox Purell ProCare. Role Objective In this role you will maintain key customers' Accounts Receivable, Credit & Collection activities aligned to company standards. You will provide exemplary customer service to major key accounts using customer portals, MS Office including Teams and Outlook. Professional business communications and exceptional ability to problem solve are required in this role. Essential Functions and Responsibilities - Reviews aged trial balance; takes appropriate action to identify and resolve credit issues - Researches and resolves a high volume of customer deductions and disputes - Enforces established collection policies - Uses customer portals to research payment status, upload invoices, manage disputes, etc. - Makes collection calls and follows up as appropriate; maintains accurate notes - Evaluates and analyzes orders on credit hold for resolution - Communicates with Manufacturers' Sales Representatives, Brokers, and Regional Sales Leaders and, at times, senior leadership within an account - Conducts written /verbal correspondence with customers - Maintains timely and accurate credit files for each customer account - Provides back-up support for credit approval, customer master file maintenance and cash posting - Adheres to established company policies and practices Education and Experience - High School Diploma or GED required - Minimum three (3) years' experience in Accounts Receivable, Credit & Commercial Collections - Experience with customer portals strongly preferred - Experience with SAP helpful Supervision/Coordination - Completes major tasks in coordination with Credit Assistants - May assist training coworkers - This role does not supervise other team members Travel Requirements Overnight Travel - not required FLSA Status Non-Exempt Compensation & Benefits The expected starting pay for this role is between 39,100.00 - 53,800.00 per year. Within this range, an offer will depend on factors such as level of experience and technical competencies relevant to this specific role, as well as internal equity considerations. In addition to base pay, all GOJO team members are bonus eligible. Click Here for a comprehensive list of benefits we offer including 401(k) match, parental leave, and onsite well-being care. To Apply: If you're interested in joining the team at Clorox Purell ProCare we'd love to hear from you. To apply, please complete our online application and include your resume and a cover letter that helps us get to know you a bit better. Because we focus on filling open roles, resumes not submitted through an application are not accepted. Clorox Purell ProCare is a subsidiary of The Clorox Company. We are an Affirmative Action and Equal Opportunity Employer. We value different backgrounds, experiences, and perspectives, and all qualified applicants will be considered for