811 Housing Access Program Specialist - Human Services Program Representative 2

Working Title: 811 Housing Access Program Specialist

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

• Job ID : 97984

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 10/27/2026

• Closing Date : 11/09/2026

• Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office

• Division/Unit : DHS-Central Office / HHSSA Comm Living Suppts Mgr

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes, (10% for meetings)

• Salary Range: $32.97 - $48.60 / hourly; $68,841 - $101,476 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Nonexempt

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

This position serves as the principal staff specialist for 811 Housing Access, ensuring that the program operates effectively and efficiently. This position is responsible for complex statewide planning, implementation, and evaluation of the 811 Housing Access Program. This work includes legislative analysis, program implementation, report design, and managing all aspects of the 811 Housing Access Program. This position involves direct management and oversight of the statewide program. This position is required to work across divisions, administrations, and state agencies to achieve program efficacy, as well as with external partners in the fields of disability services, homelessness response system, and housing development and financing fields.

Additionally, this program provides support to the administration of the HB101 website and grants relevant to the Homelessness, Housing, and Support Services Administration. The HB101 website provides statewide information that assists individuals and community partners in accessing and sustaining available housing resources and support in their community.

Domain of Responsibility includes, but is not limited to:

• The principal staff specialist responsible for ensuring that the 811 Housing Access Program operates effectively and efficiently through planning, program administration, program development and policy implementation for the 811 Housing Access Program. The 811 Housing Access Program is statewide and requires coordination across multiple divisions, administrations, and state agencies, as well as coordination and collaboration with community partners in disability services, homelessness response system, and housing development field. This position advises on how to adapt to changes by providing analysis and recommendations, based on engagement with community partners. As a technical expert on multiple areas, this position devises new ways to conduct work processes to improve efficiency to better meet the objectives of the 811 Housing Access Program, including the development of work plans, making recommendations, and creating solutions independently.

• Manage development, implementation, and programmatic oversight of other housing-related grants in coordination with Moving Home Minnesota. These grants are multi-faceted and require coordination across divisions, administrations, and state agencies.

• Responsible for supporting the implementation of the HB101 Website.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of experience working within home-and-community-based waivered services, homelessness, or affordable supportive housing programs.

Experience must clearly demonstrate the following:

• Expertise with disability services, homelessness response system, and/or housing development and finance.

• Work with counties, housing developers/providers, healthcare systems, and/or disability services.

• Knowledge/experience with federal/state/local housing programs and systems.

• Knowledge of state income support and healthcare programs and associated data systems.

• Areas of expertise and vision as it relates to the community living supplements and housing needs of low-income Minnesotans.

*Bachelor’s degree in psychology, human services, social work, public health, or another related fields may substitute one (1) year of work experience.¿

**Master’s degree in psychology, human services, social work, public health, or another related fields may substitute for two (2) years of work experience.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.

• Demonstrating initiative and adaptability in a fast-changing environment.

• Applying analytical and innovative thinking to improve systems and processes.

• Interpreting and explaining policies, procedures, and federal regulations accurately.

• Presentation skills to explore and solicit discussion from a diverse group to stakeholders for facilitation of goal-oriented outcomes.

• Project management skills.

• Strong human relations and communication skills; communicate clearly and professionally both verbally and in writing; respond openly to requests and concerns.

Additional Requirement

• Minnesota Department of Human Services (DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.

• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.