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Recovery Advocate

Elwyn

New Bedford, MAJobSeen 1w agoSeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
New Bedford, MA
Work Authorization
Not specified

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Job overview

The Recovery Advocate provides person-centered, strength-based, and trauma-informed support to clients with serious and persistent mental illness. The role coordinates Community Service Plans with clients and the clinical team, supports daily living and housing needs, and uses de-escalation and evidence-based assessment tools. The advocate also documents client progress, connects clients with community resources, and supports their independence and recovery.

Skills & qualifications

RequiredNice to have

Skills

Person-Centered CareTrauma-Informed CareCase ManagementSymptom ManagementDe-EscalationEvidence-Based AssessmentActivities of Daily Living SupportHousing SupportMoney Management EducationNutrition EducationCommunity Resource CoordinationFHR, DPH, and DMH PoliciesACCS ModelCommunicationEmpathyProblem-SolvingTeamworkAdaptabilityOrganizational SkillsCulturally Appropriate Service Delivery

Qualifications

Bachelor's Degree in Related FieldHigh School Diploma or GED2-3 Years Field ExperienceACCS Module Training Within 30 Days

Full job description

ESSENTIAL FUNCTIONS: Integrates the Prism Model for effective treatment of serious and persistent mental illness, into everyday practice and intervention. Provides person-centered, strength-based, trauma-informed care Ensures that clients receive effective, understandable, and respectful care that is provided in a manner compatible with client's cultural beliefs and practices and preferred language Along with the team, on an ongoing basis, reviews the required outcomes to evaluate community tenure and independence. Provides service coordination (case management) for an assigned group of clients, including coordination and monitoring of activities, assumes responsibility for, implementing, evaluating, and revising the overall Community Service Plan in collaboration with the client and team; symptom management, works with the clinical team, ensuring immediate changes are made in the Community Service Plan as clients' needs change; educate and support clients' families, and advocate for clients rights and preferences. Practices a Housing First approach Utilizes evidence-based assessment tools that support matching a client's needs to their services In partnership with the client and team, develop the Community Service Plan. Provides de-escalation techniques to aid the client (s) in managing a crisis, providing intervention to decrease risk, manage symptoms, and maintain safety Participates in the Daily Organizational Meeting Documents client progress, activities, and outreaches in the Electronic Health Record Practices engagement skills across the adult lifespan Support: provides practical help and support, advocacy, coordination, problem-solving, training, and supervision to help clients obtain the necessities of daily living; assist clients in finding and maintaining safe housing, coaches clients to learn and carry out ADLs, assist and support clients to perform household activities, including house cleaning and laundry, teach money-management skills, nutrition education, meal planning, grocery shopping, access transportation, help clients to have and efficiently use primary care, dentist, and other medical specialist, support clients with structuring their time (community resources, social and leisure activities, hobbies, etc.) Awareness of and offers a range of valuable community activities and linkages that support the client's Community Service Plan. Performs other duties as assigned QUALIFICATIONS, EDUCATION AND EXPERIENCE: Bachelor's Degree in a related field is preferred or High School Diploma or GED required with 2-3 years of field experience in a similar position. 3+ related experience working with individuals with mental health conditions, preferred? Preference will be given to candidates that meet the cultural and linguistic needs of the geographic area Relevant Post-job Offer Testing/Conditions Knowledge and practice of FHR, DPH, and DMH policies, regulations, and standards. Must complete ACCS Module Training within 30 days of hire? Participate in other ELWYN required/ recommended training according to the training calendar? ? Meet or exceed professional development goals Strong communication skills to effectively interact with clients, team members, and external partners Empathy and compassion to understand and support the needs of clients Problem-solving skills to address challenges and find effective solutions Teamwork and collaboration to work effectively within a multidisciplinary team Adaptability and flexibility to respond to changing needs and environments Organizational skills to manage multiple tasks and responsibilities efficiently Demonstrates fidelity to the ACCS model Ability to make contacts and establish relationships with internal and external supports that allow for the program to function within the more extensive system? Ongoing education and training in culturally and linguistically appropriate service delivery

How this job compares

Set against the 3,207 open Case Management jobs on Olive Jobs, counted October 31, 2026.

Pay
  • This postingNot listed
  • Massachusetts median$82–120K/yr39 salary ranges
  • Massachusetts median$26–27/hr53 hourly ranges
Openings
Olive Jobs lists 124 open Case Management jobs in Massachusetts and 3,207 across the US. 5% of them nationwide are listed as remote or flexible.
Hiring the most in Massachusetts
Experience
This posting asks for at least 2 years of experience; Case Management postings that state a minimum ask for 2 years at the median (2,226 postings).
Education
This posting asks for a high school diploma; 1,210 of the 3,207 open Case Management jobs (38%) ask for a high school diploma or higher.

Counted across the open, public US postings on Olive Jobs on October 31, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.

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