Product Application Specialist

We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further - Haemonetics is your employer of choice. Job Details: This position is responsible for providing technical support for customers within an assigned territory, providing support on product-related technical, quality, and regulatory questions. Provides technical support for the North America product portfolio, new product implementations, internal and external training. Working closely with senior team members, the incumbent collaborates with appropriate departments (Quality, Regulatory, RandD, Manufacturing, North America Marketing teams) to address customer needs, support product adoption, and contribute to customer satisfaction and business growth. Coordinates all activities to maintain product application consistency and to optimize business opportunities. Responsibilities * Provide technical support for customers within assigned territory, addressing product, quality, and application-related inquiries and escalating issues as appropriate. * Assist with the development or delivery of technical education and product training programs to ensure a uniform, high standard of training and optimal product results, promoting product confidence and ensuring customer satisfaction. * In partnership with senior team members, provide training to internal and external customers as needed. * Communicate success, best practices, and techniques of tactile execution programs to Product Applications, Marketing, and Sales teams. * Maintain and expand technical knowledge of Haemonetics' existing product portfolio as well as competitive products. * Support the execution of sales and marketing initiatives for assigned products to promote successful product utilization and achievement of business objectives. * Provide sales and account management team with technical representation during customer presentations, meetings, conferences, and seminars. * Assist in providing technical, quality, and regulatory support for the assigned product portfolio within the territory. * Support product implementations and customer onboarding activities, working collaboratively with senior team members and cross-functional partners. * Act as a liaison between customers and internal teams by communicating customer feedback, technical concerns, and product-related opportunities Requirements 1 to 2 years working experience with technical experience with medical devices, or clinical experience with plasma collection Experience in customer product integration and training desired Remote based with ability to travel domestically 50% of the time Bachelor's Degree Required, degree in biomedical engineering, electrical engineering, computer engineering or other technical discipline desired People person with excellent presentation and communication skills required Ability to troubleshoot product, application, and customer... For full info follow application link. Haemonetics is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law ("Protected Characteristic"). Our commitment to equal opportunity employment applies to all persons involved in our oper ations and prohibits unlawful discrimination by any employee, including managers and co-workers.