ServiceNow Developer

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. Responsibilities: - Design, develop, configure, test, and deploy solutions on the ServiceNow platform based on business and technical requirements. - Develop and customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, ACLs, Flow Designer, and workflows. - Translate business requirements and user stories into scalable, maintainable ServiceNow solutions. - Configure and enhance ServiceNow modules and applications, including forms, tables, workflows, notifications, integrations, and platform functionality. - Develop and maintain integrations between ServiceNow and third-party systems using REST/SOAP APIs, IntegrationHub, SSO, LDAP, and Active Directory where applicable. - Participate throughout the full ServiceNow implementation lifecycle, including requirements gathering, solution design, development, testing, deployment, and post-production support. - Troubleshoot technical issues, perform root-cause analysis, and implement enhancements and fixes across ServiceNow environments. - Support ServiceNow upgrades, releases, installations, and platform maintenance while identifying and resolving potential impacts to custom functionality. - Create and maintain technical documentation, including solution designs, configuration documentation, process flows, user stories, and deployment documentation. - Partner closely with architects, business analysts, functional consultants, administrators, and client stakeholders to deliver effective ServiceNow solutions. - Apply ServiceNow development best practices with a focus on platform scalability, maintainability, security, and minimizing unnecessary customization. - Stay current on ServiceNow releases, platform capabilities, and development best practices and recommend opportunities to leverage new functionality. Required Qualifications: - Bachelor's degree in Information Technology, Management Information Systems, Computer Science, or a related field, or equivalent relevant experience. - Approximately 3+ years of hands-on ServiceNow development and configuration experience. - Experience developing ServiceNow solutions using JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Flow Designer, and/or workflows. - Experience configuring, customizing, and supporting ServiceNow applications in an enterprise environment. - Experience with web technologies and integration methods such as JavaScript, HTML, CSS, XML, REST, SOAP, LDAP, Active Directory, and SSO. - Experience participating in at least one full-cycle ServiceNow implementation, from requirements and solution design through development, testing, and deployment. - Experience troubleshooting ServiceNow applications, integrations, workflows, and platform configurations. - Ability to translate functional and business requirements into effective technical solutions. - Strong written and verbal communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders. - Ability to work effectively in a collaborative, client-facing consulting environment and manage multiple development priorities. Preferred Qualifications: ServiceNow Certified System Administ