Senior Analyst - Contract Administration

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what’s next. Let’s define tomorrow, together.

Description

Find your future at United!

We’re reinventing what our industry looks like and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion, with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

At United, we have some of the best aircraft in the world. Our Technical Operations team includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help keep them well cared for and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Job overview and Key Responsibilities:

As a Senior Analyst – Contract Administration, you will coordinate financial and administrative processes for outsourced component maintenance and repair contracts, including Cost Per Flight Hour (CPH), Cost Per Aircraft Landing (CPAL), and Inflight Entertainment (IFE) agreements representing more than $300 million in annual spend. This role is responsible for ensuring accurate and timely supplier invoices, financial accruals, and contract payment administration while partnering with Finance to support budgeting and forecasting activities.

The Senior Analyst works closely with Supply Chain, Finance, Procurement, suppliers, and other business partners to analyze contract performance, investigate financial variances, and support supplier payment and contracting decisions. The role also develops reporting and analytical solutions, identifies opportunities to improve business processes, and supports the development of tools and automation to increase efficiency and accuracy across contract administration activities.

Key Responsibilities:

• Manage monthly supplier invoicing and payment processes for outsourced component maintenance and repair contracts, including Cost Per Flight Hour (CPH), Cost Per Aircraft Landing (CPAL), and inflight entertainment (IFE) agreements.

• Collect, validate, and analyze monthly flight-hour and aircraft cycle data to calculate supplier payments in accordance with contractual rates and terms. Coordinate invoice submissions, internal approvals, and payment tracking to ensure accurate and timely processing.

• Partner with Supply Chain and Finance to manage financial accruals, monthly close activities, annual budgets, and forecasts. Identify, investigate, and resolve supplier contract variances, ensuring accurate financial reporting and appropriate adjustments.

• Analyze contract performance, supplier activity, and component repair data to identify trends, discrepancies, and opportunities for improvement. Support CPAL over-and-above reporting monthly and collaborate with stakeholders to address recurring issues related to product failures, damage, and repair costs.

• Review and interpret complex contract provisions to support Procurement and contract decisions. Calculate annual contractual price adjustments and validate supplier-proposed pricing to ensure compliance with established agreement terms and financial accuracy.

• Develop and deliver financial reports, presentations, and ad hoc analyses to support Supply Chain leadership and cross-functional business partners. Translate complex data into meaningful insights that support supplier performance management and business decisions.

• Identify opportunities to streamline contract administration processes through reporting enhancements, data analysis, and automation. Develop and improve tools that increase efficiency, accuracy, and visibility into supplier financial and operational performance.

NOTE: This position is based at the CSC – Willis Tower in Chicago, IL. This position follows a hybrid work schedule with an expectation of three days onsite per week.

Qualifications

What’s needed to succeed (Minimum Qualifications):

• Bachelor’s degree in finance, accounting, business, supply chain, or a related field, or 4 years of relevant work experience.

• 2 years of analytical work experience demonstrating increasing responsibility in finance, supply chain, logistics, or a related field.

• Strong proficiency in Microsoft Office applications, particularly Microsoft Excel.

• Experience working with data querying tools and manipulating large datasets to support financial and operational analysis.

• Strong analytical, critical-thinking, and problem-solving skills, with the ability to identify trends, investigate discrepancies, and develop actionable recommendations.

• Ability to interpret financial data, analyze contract information, and identify variances or opportunities for process improvement.

• Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.

• Excellent verbal and written communication skills, including the ability to develop presentations and communicate complex information to internal stakeholders.

• Demonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.

• Must be legally authorized to work in the United States for any employer without sponsorship.

• Successful completion of an interview is required to meet job qualifications.

• Reliable, punctual attendance is an essential function of the position.

What will help you propel from the pack (Preferred Qualifications):

• Master’s degree in finance, accounting, business, supply chain, or a related field.

• Experience in Financial Planning and Analysis (FP&A), including budgeting, forecasting, financial accruals, and variance analysis.

• Experience interpreting complex commercial agreements, supplier contracts, and contractual pricing provisions.

• Knowledge of data visualization and reporting tools such as Spotfire, Power BI, or Foundry.

• Experience supporting supplier invoicing, contract administration, procurement, or accounts payable processes.

• Experience analyzing large datasets and developing automated reporting tools or process improvements.

• Development knowledge of SQL (Structured Query Language)

• Working knowledge or familiarity utilizing AI research & development tools

The base pay range for this role is $81,795.00 to $106,602.00.

The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact [email protected]