Systems Administrator

Overview

Administers all technical aspects of the dictation system and outsourced transcription relationships. Leads local Technical Support and devices and implements solutions that resolve new or on-going technical issues.

Responsibilities

• Responds to issues, questions and requests associated with the dictation system and transcription processes. Analyzes feasibility of requests and its impact on other users/departments.

• Acts as translator/liaison with end users, system vendor and Information Services Department in conveying various system requests, requirements, priorities, issues and problems.

• Conducts functional audits and analyzes and evaluates system utilization to achieve maximum performance. Addresses recurring problems and recommends system improvements and enhancements.

• Plans, organizes, coordinates, and assumes lead role in implementing new applications, modifications and system upgrades/ enhancements.

• Plans and implements all changes and modifications to system dictionaries.

• Maintains system documentation and security.

• Creates custom reports using document management system; serves as resource for management in data collection and analysis.

• Supervises all related training programs and staff; participates in the preparation and presentation of training materials; evaluates training effectiveness and provide backup coverage.

• Performs other duties as required or assigned.

Qualifications

• Bachelor's degree in computer science or the equivalent in education, training, and experience with 3 years medical transcription experience with knowledge of applicable software and hardware required.

• Demonstrated ability to handle confidential material, along with attention to detail, strong interpersonal, organizational and communication skills.

• Must possess excellent analytical and problem solving skills.

• Customer service focus and strong time and project management skills.

Required Licensure/Certifications

• None.

• Remote:Hybrid Remote

• Area of Interest:Information Systems/Technology

• Pay Range:$72,238.40/Yr. - $111,966.40/Yr. (Based on 40 hours per week, otherwise pro rata)

• FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week

• Shift:Day

• Job ID:43229

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers

Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may [email protected] assistance.

Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.