Implementation, Program Specialist (Remote)
Remote · USFull-timePosted 5 days agoStill listed 4 days ago
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At a glance
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Job overview
The Implementation, Program Specialist supports UPS Healthcare Precision Logistics implementations from commercial handoff through go-live and hypercare. The role coordinates cross-functional requirements, milestones, risks, and readiness; develops client-specific SOPs; leads implementation meetings; monitors go-live performance; and maintains project records and reporting. The position works with client teams and internal Quality and Operations stakeholders to deliver implementation activities.
Skills & qualifications
Skills
Qualifications
Full job description
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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description: Together, we are Marken, UPS Healthcare Precision Logistics.
As the implementation group supporting UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Job Responsibilities
- Manage client implementations from commercial handoff through go-live and hypercare.
- Coordinate cross-functional requirements, milestones, risks, dependencies, and readiness activities.
- Develop client-specific SOPs and coordinate required Quality and Operations approvals.
- Lead implementation meetings, track actions, and drive issues to resolution.
- Monitor go-live performance, escalate risks, and coordinate hypercare support.
- Maintain accurate Salesforce, Blue Notes, and project records.
- Provide implementation status and performance reporting using Power BI, Excel, and project tools.
Requirements
- Client implementation, logistics, operations, or customer solutions.
- Strong cross-functional coordination, organization, communication, and problem-solving skills.
- Ability to manage multiple priorities, identify risks, and drive actions to completion.
- Proficiency with Excel, project trackers, and reporting tools.
- Working knowledge of MxTMS or ability to learn transportation management systems quickly.
Nice to Have
- Experience in project/program coordination
- Proficiency with Salesforce
- Time-critical healthcare logistics experience.
- SOP, Quality, or ISO document-control experience.
- Power BI experience.
How Success Is Measured
- Implementations delivered with complete requirements and readiness before go-live.
- Risks, dependencies, and action items proactively managed to closure.
- SOPs completed accurately and approved timely.
- Hypercare issues escalated and resolved quickly.
- Project and Salesforce records remain accurate and current.
Other Criteria: Job Grade: 114U Shift: Monday - Friday with working hours varying based on the region the employee is supporting or managing. Last day to apply is November/04/2026 End of day
Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
How this job compares
Set against the 1,304 open Program Coordinator jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- Texas median$53–66K/yr20 salary ranges
- US median$23–28/hr356 hourly ranges
- Openings
- Olive Jobs lists 150 open Program Coordinator jobs in Texas and 1,304 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Texas
- UNIVERSITY OF TEXAS AT AUSTIN75 open
- Sevita10 open
- Texas A&M University System9 open
- Experience
- Program Coordinator postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 3 years (814 postings).
- Education
- 287 of the 1,304 open Program Coordinator jobs (22%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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