Supplier & Customer Quality Engineering

The Supplier & Customer Quality Engineering at VulcanForms serves as a key quality interface across VulcanForms? external value chain, supporting both supplier quality performance and customer quality requirements. This role is responsible for ensuring supplier-provided products and processes meet VulcanForms, customer, contractual, and regulatory requirements while also managing customer quality concerns from intake through resolution. The engineer will work cross-functionally with suppliers, customers, Engineering, Manufacturing, Supply Chain, and Quality to investigate issues, drive corrective actions, identify trends, and improve overall product and process quality. The ideal candidate is comfortable working directly with both suppliers and customers and can translate external quality requirements into effective actions throughout the manufacturing process. Key Responsibilities: Serve as the primary quality contact for assigned suppliers and customers, resolving concerns and maintaining effective communication. Manage supplier and customer quality issues, including investigations, root cause analysis, corrective actions, and verification. Lead RCCA investigations, SCARs, and customer-required corrective action responses. Interpret and implement customer, contractual, regulatory, technical, and Quality Management System requirements. Drive supplier qualification, development, performance monitoring, audits, and continuous improvement. Conduct supplier capability assessments, process validations, and onsite or remote audits. Ensure customer-specific quality requirements are integrated into VulcanForms operations and manufacturing processes. Analyze quality data, track performance metrics, identify trends, and communicate risks and improvement opportunities. Collaborate with Engineering, Manufacturing, Supply Chain, Operations, and Quality teams to resolve issues and support manufacturing readiness. Participate in product, process, and design reviews to ensure quality requirements are met. Support material review and disposition of supplier-related and customer-impacting nonconformances. Maintain and improve quality documentation, procedures, work instructions, and records. Support audits and ensure compliance with applicable quality systems and regulatory requirements. Provide quality training and guidance to internal teams and suppliers. Travel to supplier and customer locations as needed for audits, inspections, investigations, and corrective actions. Qualifications: Bachelor?s Degree or 3+ years equivalent experience in a medical device or aerospace environment 3+ years of experience in a quality job role and 1+ years of experience gathering data and performing a Root Cause Corrective Action Experience in an aerospace, medical device, or manufacturing environment Experience in Quality Management Systems (QMS) within a Supplier Quality organization Preferred Qualifications: Experience interfacing and presenting to senior and executive leadership Experience reading and interpreting engineering drawings and specifications Experience working closely with other engineering disciplines in an integrated team environment Experience with regulatory requirements Experience reviewing contracts, managing suppliers, and/or experience working with inventory Ability to work well in a team environment Auditing accreditation to ASD9100 or ISO13485.