RRB Mainframe Operations Specialist

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

Responsible for supervising scheduled work for the shift, ensuring the accuracy and quality of all output, recognizing and documenting production problems and taking recommended action to correct them. Ensures that adequate staffing is maintained to support processing requirements.

• Responsible for ensuring that all jobs are completed according to schedules and priorities.

• Responsible for identifying and resolving problems in conjunction with production control personnel.

• Reviews and ensures the quality of all output prior to the release of production control.

• Responsible for overall shift turnover as to priorities, jobs in process and problem areas.

• Observe and recommend changes to increase operational efficiencies.

Required technical and professional expertise

• Mainframe JCL and admin experience.

• IT Skills: Microsoft Office,

• Oral and verbal communications,

• Organizational and detailed-oriented,

• Management - time management

Preferred technical and professional experience

Mainframe operations experience with strong JCL proficiency, batch job management using schedulers, and ABEND troubleshooting. Proficient in ISPF/TSO, SDSF, and system monitoring tools. Excellent communication skills for coordinating with system programmers, documenting incidents, and following escalation procedures. Ability to work independently in a 24/7 environment, strong problem-solving skills, attention to detail, and sound judgment on when to escalate issues. Experience with z/OS and federal government environments preferred.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.