
Veterans Benefits Advisor 1 (NY HELPS) - VID 227818
Brooklyn, NYFull-time$70–89K/yrSeen todaySeen in employer's feed today
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Job overview
The Veterans Benefits Advisor assists and advises veterans, service members, families, and survivors about federal and state benefits, and helps prepare and process claims. The role liaises with agencies, shares information with veterans’ organizations and the community, conducts outreach, and manages a client-facing facility. Continued employment requires accreditation as an Agent through the Department of Veterans Affairs.
Skills & qualifications
Skills
Qualifications
Full job description
NY HELPS Yes
55-b/c Eligible Yes
Agency Veterans' Services, Department of
Title Veterans Benefits Advisor 1 (NY HELPS) - VID 227818
Occupational Category Other Professional Careers
Salary Grade 18
Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)
Salary Range From $69964 to $88970 Annually
Employment Type Full-Time
Appointment Type Contingent Permanent
Internship No
Jurisdictional Class Non-competitive Class
Travel Percentage 30%
Workweek Mon-Fri
Hours Per Week 37.5
Workday
From 9 AM
To 5 PM
Flextime allowed? No
Mandatory overtime? No
Compressed workweek allowed? No
Telecommuting allowed? No
County Kings
Street Address 800 Poly Place, Room 5-213A
City Brooklyn
State NY
Zip Code 11209
Duties Description • Assist, advise, and advocate for veterans, members of the armed services, their families, and survivors regarding federal and state veterans’ benefits.• Assist in the preparation and processing of claims.• Act as a liaison with public and private agencies which provide benefits for veterans.• Disseminate information to veterans’ organizations and throughout the local community.• Initiate and participate in outreach activities.• Manage a local Department of Veterans’ Services client facing facility.• Utilize your “outlook” calendar for all daily activities and appointments. All client appointments and work-related activity should be accounted for on the “outlook” calendar. Access shall be given to your direct supervisor.• All the Department’s clients will be entered into the electronic Case Management system. Any activity related to a client shall be promptly entered into this system.• Accreditation by the Department of Veterans’ Affairs, through the NYS Department of Veterans’ Services’, as an “Agent” pursuant to Section 38 CFR 14.629 is necessary for continued employment.• Other duties as directed.
Minimum Qualifications This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS)* and applicants must meet the following minimum qualifications to be considered for this position:Required Service: Two years of active military duty in the Armed Forces of the United States and an honorable discharge or under conditions in the NYS Restoration of Honor Act. Required experience: Three years of experience in employment counseling, military career counseling, military recruiting, guidance counseling, employment interviewing, personnel administration, teaching, labor relations; or as a Veterans’ Organization Service Officer; or in a governmental position responsible for: the explanation of benefit program and entitlement criteria to veterans and/or their families; the analysis of claims for veteran benefits; the preparation of rating decisions; and/or the direction and conduct of post-decisional hearings and processes appeals for veterans and/or their families.Substitutions: college credits may be substituted for up to two years for the required experience at the rate of 30 semester credit hours equaling one year of experience.ORCurrent New York State employee with one year or more of qualifying permanent service in a position allocated to a Grade 16 or above and eligible for transfer under Section 70.1 of the Civil Service Law.*All candidates MUST submit a copy of their DD-214 when applying to be considered for this position NOTE: IN ORDER TO AWARD THE PROPER CREDIT FOR WORK EXPERIENCE, RESUMES MUST INCLUDE MONTH AND YEAR FOR START AND END DATES. IF ANY OF THIS EXPERIENCE IS LESS THAN FULL TIME YOU MUST INDICATE THE AVERAGE NUMBER OF HOURS WORKED PER WEEK.
Additional Comments NOTE:• Travel may be required (approximately 30%), including during evening and weekends, depending on mission and assignment. • Possession and maintenance of a valid Driver’s License issued by the NYS Department of Motor Vehicle is required or otherwise demonstrate the capacity to meet the transportation needs of the job. *There is no examination required for appointment to a NY HELPS position. Candidates hired via NY HELPS will be appointed on a permanent non-competitive basis and will begin a probationary period.At a future date (within one year of permanent appointment), it is expected that NY HELPS employees will have their non-competitive employment status converted to competitive status, without having to take an exam. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants from all communities to apply. The NYS Department of Veterans Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage applicants for all communities to apply. NOTE ON TELECOMMUTING: Employees are required to apply and obtain approval through management to telecommute according to the agency’s Telecommuting Program Guidelines.Downstate: Location Pay of $4,150.
Some positions may require additional credentials or a background check to verify your identity.
Name Human Resources/JY
Telephone 518-473-5282
Fax 518-486-1631
Email Address [email protected]
Address
Street NYS Office of General Services, HRM
31st Floor Corning Tower, Empire State Plaza
City Albany
State NY
Zip Code 12242
Notes on Applying Please submit a resume and cover letter to [email protected] detailing how you meet the minimum qualifications along with the month/year and, if less than full time, the average hours worked per week for each position listed. Indicate the Position Title & Vacancy ID number of each position you are applying to.
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