OFFICE MANAGER
Chicago, ILJobSeen 1w agoSeen in employer's feed 1w ago
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At a glance
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Job overview
The Office Manager oversees administrative staff and service advisors at an automotive shop. The role manages front-desk coverage, repair-order documentation, accounts receivable and payable, insurance claims, fleet billing, supplies, and inventory records. It also handles customer disputes and maintains relationships with parts suppliers and outside contractors.
Skills & qualifications
Skills
Full job description
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/13743250 Oversee the daily activities of administrative staff and service advisors to ensure customer check-ins and billing procedures meet shop standards.\ Conduct training for new office hires on automotive shop management operation.\ Review staff performance, resolve internal clerical disputes, and provide guidance on handling customer service issues or escalated complaints.\ Prepare and manage work schedules for non-mechanic staff to ensure constant coverage of the front desk and phones.\ Monitor the flow of repair orders from intake to completion, ensuring that administrative documentation (estimates, parts invoices, and warranties) is accurate.\ Supervise accounts receivable and payable; oversee the processing of insurance claims and fleet account billing.\ Direct the procurement of office supplies and shop consumables; audit parts inventory records to reconcile physical stock with digital logs.\ Act as the primary point of contact for resolving customer disputes regarding billing or service delays.\ Manage relationships with parts suppliers and outside contractors.
How this job compares
Set against the 608 open Office Manager jobs on Olive Jobs, counted November 4, 2026.
- Pay
- This postingNot listed
- US median$65–80K/yr187 salary ranges
- US median$24–27/hr97 hourly ranges
- Openings
- Olive Jobs lists 10 open Office Manager jobs in Illinois and 608 across the US. Under 1% of them nationwide are listed as remote or flexible.
- Hiring the most across the US
- H&R Block56 open
- Serco33 open
- Aspen Dental29 open
- Experience
- Office Manager postings that state a minimum ask for 3 years of experience at the median; the middle half ask for 2 to 5 years (387 postings).
- Education
- 35 of the 608 open Office Manager jobs (6%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 4, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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