Helpdesk Support
Columbus, OHContractPosted 10y agoStill listed today
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At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
US Tech Solutions is seeking Helpdesk Support to assist with customer issues and requests involving computer applications, telephony and paging systems, personal computers, and mobile devices. The role provides immediate assistance and problem resolution when possible, and includes communicating, tracking, and reporting computing environment outages. Windows 7 and Office 2010 experience are required; Apple/Mac experience and a strong customer service background are preferred.
Skills & qualifications
Skills
Full job description
Company Description
US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com. We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.
Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.
Job Description
Job Details:
- Responsible for 1st shift M-F receiving, resolving, escalating and monitoring customer issues/requests.
- Provides immediate assistance and problem resolution, whenever possible for service inquiries concerning utilization and information regarding all computer systems applications,
- telephony and paging systems, personal computers and mobile devices.
Qualifications
- Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages.
- Experience with Windows 7 and Office 2010 required; Apple/Mac experience a plus; strong customer service background is preferred; prior phone based IT Support experience is good but not required.
Additional Information
Kushal kumar
IT Recruiter US Tech Solutions Phone No. #201-932-1539
How this job compares
Set against the 2,786 open IT Support jobs on Olive Jobs, counted November 10, 2026.
- Pay
- This postingNot listed
- Ohio median$63–79K/yr22 salary ranges
- US median$25–32/hr723 hourly ranges
- Openings
- Olive Jobs lists 101 open IT Support jobs in Ohio and 2,786 across the US. 2% of them nationwide are listed as remote or flexible.
- Hiring the most in Ohio
- Experience
- IT Support postings that state a minimum ask for 2 years of experience at the median; the middle half ask for 1 to 4 years (1,902 postings).
- Education
- 258 of the 2,786 open IT Support jobs (9%) ask for a bachelor's degree or higher.
Counted across the open, public US postings on Olive Jobs on November 10, 2026. Pay medians are the middle values of the low ends and of the high ends of postings that list both ends of a range in the same cadence (a yearly salary or an hourly rate); a range's midpoint is halfway between its ends. Pay and experience figures resting on fewer than 20 postings are left out.
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